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Implementation Manager

Supernova Technology™

Chicago, IL • On-site

Full-time

Posted 21 days ago


Job description

Job Summary:
Supernova Technology is a cloud-based software solution provider specializing in securities-based lending. The Implementation Manager will oversee the onboarding of clients to the Supernova platform, collaborating with internal and external teams to ensure successful project delivery and client satisfaction.
Responsibilities:
• Manage the overall project scope and timeline to onboard new clients and also subsequent delivery phases for established clients
• Facilitate requirements gathering with the client to define the user experience, business and operations workflows
• Hold both internal and external team members accountable for the delivery of the defined milestones
• Work and collaborate with diverse resources to meet timeline objectives
• Identify and escalate project risks and issues that affect scope and delivery
• Participate in ongoing business process standardization
• Provide accurate and timely project communication, status and schedule updates to internal and external stakeholders
Qualifications:
Required:
• Bachelor's degree
• 3-5+ years of project management experience
• Demonstrated success in executing on project plans and/or operational improvements
• Strong interpersonal skills and ability to connect with a diverse customer and employee population
• Proven ability to manage projects in a fast-paced environment
• Good communication skills
• Client-focused, positive and professional attitude
• Organized, detail oriented, accurate and responsive
Preferred:
• Financial, banking and/or lending industry experience highly preferred
• Familiar with the Atlassian products (Confluence and Jira)
• Prior experience in SaaS implementation is preferred
Company:
Supernova Technology offers a cloud-based, fully-customizable, end-to-end software solution to automate securities-based lending from origination through the life of the loan. Founded in 2014, the company is headquartered in Chicago, USA, with a team of 51-200 employees. The company is currently Growth Stage.