SelectQuote
SelectQuote

46 Selectquote Customer Service Representative Jobs Hiring Near You

Strategic Analyst III

Leawood, KS · On-site

$95K - $105K/yr

SelectQuote Core Values: Service: We create positive customer experiences. Entrepreneurship: We create innovate & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We ...

SelectQuote Core Values: Service: We create positive customer experiences. Entrepreneurship: We create innovate & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We ...

Showing results 41-46

SelectQuote Jobs Information

Do workers at SelectQuote get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Does SelectQuote pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

At SelectQuote, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from SelectQuote affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at SelectQuote?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at SelectQuote worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

Do SelectQuote workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at SelectQuote?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at SelectQuote spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at SelectQuote?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at SelectQuote feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at SelectQuote get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at SelectQuote?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at SelectQuote enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at SelectQuote recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at SelectQuote?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at SelectQuote?

Most people aren’t given support to advance their career here.
In the last year, 73% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think SelectQuote’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
56% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how SelectQuote is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Selectquote?
Infographic showing various Customer Service Representative job openings at Selectquote in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 64% Physical, and 36% Remote job distribution.
Strategic Analyst III

Strategic Analyst III

SelectQuote, Inc.

Leawood, KS • On-site

$95K - $105K/yr

Full-time

Posted 12 days ago


SelectQuote rating

7.5

Company rating: 7.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

194th of 260 rated insurance


Job description

Overview

Strategic Analyst III

Job Summary:

The Strategic Analyst III will play a key role in driving high-impact analytics initiatives across SelectQuote’s diverse lines of business, with a strong focus on marketing efficiency, intracompany transfer optimization, and customer retention strategies. This role requires close collaboration with senior and executive leadership to deliver clear, data-driven insights that influence strategic decision-making and operational execution. You will be expected to own complex analyses from end to end—leveraging SQL, Excel, and other advanced tools—to solve multifaceted business challenges and support enterprise-level initiatives.

The ideal candidate is a strategic thinker with deep analytical expertise and a proven ability to translate data into compelling business recommendations. This individual will thrive in cross-functional environments, effectively communicating insights to both technical and non-technical stakeholders, including frequent direct engagements with C-Suite executives. Strong business acumen, intellectual curiosity, and the ability to distill and present complex analytical concepts clearly and persuasively are essential for success in this role.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities:

Lead advanced quantitative analyses using SQL, Microsoft Excel, and other analytical tools to uncover actionable insights related to customer behavior, marketing performance, and internal process flows.

Design and implement data-driven strategies aimed at increasing marketing efficiency, customer retention, and the overall effectiveness of internal transfer operations.

Deliver executive-level presentations and reports that translate complex data into clear, compelling business recommendations for C-Suite and senior leadership.

Partner closely with cross-functional teams—including Marketing, Sales, Finance, and Operations—to proactively identify opportunities for process improvement and strategic growth.

Partner with department heads to define and track operational metrics that serve as leading indicators for financial success.

Drive innovation in analytics approaches, identifying/creating new data sources, and methodologies to improve decision-making speed and precision.

Develop and maintain subject matter expertise in customer retention and customer analytics, becoming a go-to resource for strategic guidance in these areas.

Mentor junior analysts and contribute to the development of best practices and quality standards for analytics within the organization.

Anticipate business needs and provide proactive insights and strategic input to guide company initiatives and planning efforts.

Ensure a high standard of data integrity, analytical rigor, and timeliness across all deliverables.

Skills/Abilities:

Proven ability to bridge the gap between operational metrics and financial outcomes, translating complex KPIs into clear economic value propositions for executive leadership

Expert-level analytical thinking with the ability to synthesize large, complex datasets into actionable insights and strategies.

Advanced communication and storytelling skills with a demonstrated ability to influence decision-making at the executive level.

Proficiency in SQL & Excel

Proven ability to lead projects independently and drive cross-functional collaboration in a fast-paced, evolving environment.

High attention to detail, quality, and accuracy in both analysis and presentation.

Experience building trusted relationships with senior leaders and stakeholders across multiple departments.

Ability to set and uphold high standards of analytical quality, efficiency, and operational impact.

Education and Experience:

Bachelor’s degree in Finance, Economics, Statistics, Mathematics, Marketing, or a related field.

5-7 years of experience in an analytics role, preferably within marketing, business operations, or a related field.

Deep Experience with Microsoft Excel, SQL, and data visualization tools.

Demonstrated success in delivering data-driven recommendations that drive tangible business outcomes.

Experience working with large datasets and delivering actionable insights.

Certificates/Licenses/Registration:

N/A

Financial Responsibilities (budget, revenue):

This position has no budget responsibility, authority and/or level of control.

Physical Requirements:

Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate.

Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values:

Service: We create positive customer experiences.

Entrepreneurship: We create innovate & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.


Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.


Responsibilities

More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.
But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.


Qualifications

The Strategic Analyst III will play a key role in driving high-impact analytics initiatives across SelectQuote’s diverse lines of business, with a strong focus on marketing efficiency, intracompany transfer optimization, and customer retention strategies. This role requires close collaboration with senior and executive leadership to deliver clear, data-driven insights that influence strategic decision-making and operational execution. You will be expected to own complex analyses from end to end—leveraging SQL, Excel, and other advanced tools—to solve multifaceted business challenges and support enterprise-level initiatives.

The ideal candidate is a strategic thinker with deep analytical expertise and a proven ability to translate data into compelling business recommendations. This individual will thrive in cross-functional environments, effectively communicating insights to both technical and non-technical stakeholders, including frequent direct engagements with C-Suite executives. Strong business acumen, intellectual curiosity, and the ability to distill and present complex analytical concepts clearly and persuasively are essential for success in this role.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities:

  • Lead advanced quantitative analyses using SQL, Microsoft Excel, and other analytical tools to uncover actionable insights related to customer behavior, marketing performance, and internal process flows.
  • Design and implement data-driven strategies aimed at increasing marketing efficiency, customer retention, and the overall effectiveness of internal transfer operations.
  • Deliver executive-level presentations and reports that translate complex data into clear, compelling business recommendations for C-Suite and senior leadership.
  • Partner closely with cross-functional teams—including Marketing, Sales, Finance, and Operations—to proactively identify opportunities for process improvement and strategic growth.
  • Partner with department heads to define and track operational metrics that serve as leading indicators for financial success.
  • Drive innovation in analytics approaches, identifying/creating new data sources, and methodologies to improve decision-making speed and precision.
  • Develop and maintain subject matter expertise in customer retention and customer analytics, becoming a go-to resource for strategic guidance in these areas.
  • Mentor junior analysts and contribute to the development of best practices and quality standards for analytics within the organization.
  • Anticipate business needs and provide proactive insights and strategic input to guide company initiatives and planning efforts.
  • Ensure a high standard of data integrity, analytical rigor, and timeliness across all deliverables.

Skills/Abilities:

  • Proven ability to bridge the gap between operational metrics and financial outcomes, translating complex KPIs into clear economic value propositions for executive leadership
  • Expert-level analytical thinking with the ability to synthesize large, complex datasets into actionable insights and strategies.
  • Advanced communication and storytelling skills with a demonstrated ability to influence decision-making at the executive level.
  • Proficiency in SQL & Excel
  • Proven ability to lead projects independently and drive cross-functional collaboration in a fast-paced, evolving environment.
  • High attention to detail, quality, and accuracy in both analysis and presentation.
  • Experience building trusted relationships with senior leaders and stakeholders across multiple departments.
  • Ability to set and uphold high standards of analytical quality, efficiency, and operational impact.

Education and Experience:

  • Bachelor’s degree in Finance, Economics, Statistics, Mathematics, Marketing, or a related field.
  • 5-7 years of experience in an analytics role, preferably within marketing, business operations, or a related field.
  • Deep Experience with Microsoft Excel, SQL, and data visualization tools.
  • Demonstrated success in delivering data-driven recommendations that drive tangible business outcomes.
  • Experience working with large datasets and delivering actionable insights.

Physical Requirements:

Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate.

Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values:

Service: We create positive customer experiences.

Entrepreneurship: We create innovate & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

At this time SelectQuote does not hire applicants who solely possess temporary work visas requiring employer sponsorship of any kind including but not limited to OPT, H-1B, L-1, O-1, TN, F-1, J-1, E-3, etc.

SelectQuote Insurance Services does not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.


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