Growing Heating, Air, and Plumbing Company in Ogden, Utah looking for Great Team members. We have immediate openings for an Inbound/Outbound Customer Service Specialist!
Hourly Pay: $13.00-$15.00 DOE Plus opportunity to earn spiffs and bonuses monthly
- Previous work experience with inbound and outbound customer service
- Maintain good customer relations and ensuring that all calls meet Service Experts’ standards
- Handle and resolve a variety of customer concerns, complaints, and questions by phone, email, and in-person (i.e. billing inquires, technician ETA, scheduling issues, and general company product and service questions)
- Maintain customer records by updating account information accurately and efficiently
- Work with Dispatch to improve accuracy in scheduling and speed of response
- Ensuring that customers are contacted in a timely manner to schedule preventative maintenance
- Working with General Manager to ensure that capacity demands are met
- Must be able to work weekends.
All employees must be able to pass our background check, drug-screen, and MVR driving record check.
We are proud to offer competitive benefits which include
- Medical, dental, and vision coverage;
- 401k; life insurance;
- Paid holidays;
- World-class training; and
- Long-term career opportunities.
Join the team of Experts and realize your full potential
