This job is archived
(Archived) Director of Care Management / RN - Raleigh, NC
Job Description
This position is a first line leadership role and reports to the Chief Medical Office (CMO).
The overall goal of the Care Management Program is to improve the health of the population, improve patient (member) experience, and reduce the costs of health care. Provide excellent customer service, improve patients (members) understanding of how to utilize local resources as well as the health care system, and rely on data to measure and enhance performance.
REQUIRED QUALIFICATIONS
· Experience with developing and implementing a Care Management program
· Project Management experience
· Bachelor of Science degree in Nursing (BSN) or related field
· 3-5 years of combined clinical and administrative experience in a primary healthcare or hospital setting
· Hold a current, active unrestricted NC Registered Nursing License
· Experience developing and implementing quality improvement and process improvement programs
· Experience with data collection, analysis and reporting.
· Strong computer skills with knowledge of Microsoft Word, Excel and EHR
· Cultural Competence
· Ability to process and present data from multiple systems and in various formats
· Experience partnering with local and regional health and human service resources
· Experience working with Medicaid and Medicare Managed Care/ Advance Medical Home
· Excellent verbal communication skills.
· Ability to manage multiple, changing priorities in fast paced environment
· Excellent organizational, problem solving and critical thinking skills
· Ability to interact with individuals of all cultures and levels of authority
· Ability to maintain confidentiality
· Ability to function as part of a team Joe18