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Position: Practice Manager
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Type: Full Time
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Location:
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For more than forty years the Martin Healthcare Group (www.theMHG.com) has partnered to provide customized quality patient care across the healthcare continuum.
Position Overview / Summary
The Practice Manager is primarily responsible for the management of all areas of the organizations hospitalist and Skilled Nursing programs in Florida
Essential Functions (Including, but not limited to)
- Manages the business operations and activities of each in-patient practice assigned in accordance with organizational goals and objectives
- Collaborates and communicates effectively / efficiently with other Practice Managers and Operations personnel to ensure efficient and cost-effective operations, including but not limited to:
- Medical Staff to assist in timely credentialing of providers at client hospitals, delinquent charts, expired credentials
- Billing department to assist in timely / accurate billing charge capture and submission
- Recruiting to address current and future clinical openings
- Organizes and executes orientation for contractors and FT employed clinicians with hospitals and at MHG headquarters
- Collaborates with physician leaders to standardize best practices throughout all clinical practices (adhering to national association guidelines, SHM, AMA)
- Ensures compliance with regulatory agencies governing healthcare delivery by regularly communicating with clinical providers
- Works closely with clinical providers to ensure that operations and sites are managed and staffed appropriately according to each practices' needs
- Reviews patient satisfaction surveys with clinical providers
- Conduct quarterly meetings / site director meetings / hospital administrative meetings with each practice to review results, discuss issues and initiatives and ensure effective communication at all levels of the practice
- Works with management and hospital administration to address issues promptly
- Acts as primary liaison between hospital client, practice employees and contractors, and MHG corporate
- With assistance of scheduling team, maintains overall responsibility for scheduling to provide adequate coverage for each practice
- Participates in the interview process for new clinical providers and conducts on-site orientations for all new clinicians
- Conducts annual surveys in accordance with established guidelines
- Obtains and reviews metrics provided by hospital client
- Works closely with Clinical Site Director and Chief Strategy Officer to supervise clinical providers
- Other operational duties as required, including assisting scheduling with shift coverage for any site in need and after-hours on-call duties as assigned
- Works with Chief Strategy Officer to achieve targets for patient volume / encounters
- Works with Chief Strategy Officer in business development in the Florida area
Requirements
- Bachelor's degree in healthcare management, business or related field strongly preferred; experience will be considered in lieu of degree
- Management experience a plus
- Experience in an in-patient healthcare setting preferred
- Organization skills and attention to detail vital
- Must be able to multi-task and meet deadlines with competing priorities
- Proficient in MS Office with the ability to learn new software quickly
- Superior communication skills required
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