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Position Details

Job order - J0817-1611 - Permanent Full Time
Title PSMAG - Senior Technical Architect (Remote)
Category Project Management
City Dallas, Texas, United States

Job Description PSMAG - Senior Technical Architect (Remote)

Position Description
This is an exciting position which requires an individual who has the ability to adapt to new and complicated concepts quickly. The Sr. Technical Architect will work closely with technical and functional teams to provide 3rd level technical / architectural support in the CGI Advantage® ERP system for state and local government clients supported in a hosted/leveraged environment. Responsibilities include the ongoing support of installed and configured environments and applications and support of the teams providing steady state operations. The candidate’s primary function will be to support the implementation of new clients or upgrades of existing clients using the managed/hosted service model. Each installation or upgrade must align to the client's unique business needs while conforming, as much as possible, to defined standards of operation. This position is a remote work location position with minimal required travel (possibly a few times a year on average for training or meetings).



A candidate who has excellent problem solving skills and also has experience working with complex integrated systems would be a good fit for this role. The successful candidate will have a strong work ethic and will be able to work with minimal supervision. The organization the candidate would become a member of provides 24/7 operational support in a SLA-bound delivery model. Therefore, the candidate may be required to provide support during extended business hours as required by business demands.



Your future duties and responsibilities
This organization operates a high-quality delivery model and the candidate is expected to perform at “meets” or “exceeds” levels within that context for all delivery. The program currently has 20+ large clients and is rapidly growing. Candidate would report to the Steady State Engineering team lead of the Managed Advantage program.

• Experience with installing and configuring a variety of enterprise applications (ERP) to meet contractual obligations for application availability (SLA) and minimize risk. This includes working with technical architects to ensure that systems are deployed as required on a client by client basis.

• Understand the complete architecture from Infrastructure, Database, and Application levels and contribute with experiences in these areas.

• Serves as an escalation point for technical support tasks, including but not limited to:

o Detailed problem analysis in which several technical tiers are related to a given issue.

o Analysis of JBoss / WebSphere heap dumps and tracing application users.

o Oracle 12c and Oracle 11g – architecture, design, and troubleshooting, which requires DBA level knowledge to resolve issues in Linux environment.

• Comprehensive review of planned changes to existing infrastructure in order to determine the impact to hosted solutions and to minimize risk.

• Follow / provide the standards for creating scripts and operational or functional procedures.

• Responsible for fully documenting architectural information related to infrastructure, database, and application configuration in order to provide referenceable, consistent, and stable solutions.

• Must have the ability to work flexible hours as determined by project and /or team needs.



Required qualifications to be successful in this role
Technical Skills:

• Solid knowledge and experience in both Unix/Linux and Windows Server environments application, including but not limited to:

a) Application Software Installation and Configuration (including JBoss and/or WebSphere).

b) Application, Oracle Database, and Network, Troubleshooting and Problem Resolution.

c) UNIX Shell Script design, writing, review, and troubleshooting.

d) OS Settings Review and Optimization.

e) Ability to perform problem analysis to determine root cause and propose solutions.

• Knowledge of Oracle 12c and 11g databases in Linux environment

• Familiar with catalog views and understands database security roles and privileges.

• Knowledge of key aspects of Oracle databases including schemas, tablespaces, and data files.

• PL/SQL scripting experiences.

• Experience using Data Pump, TTS, and RMAN.

• Data conversion / porting from different RDBMS to Oracle DB.

• Ability to configure the Oracle client and troubleshoot connectivity issues.



Functional Skills:

• Ability to create and maintain detailed technical documentation.

• Strong problem solving skills in a complex multi-tiered integrated environment with the ability to understand the inter-relationship between the various components.

• Strong analytical skills and critical-thinking abilities.

• Ability to work in non-conventional environment with virtual teams spanning time zones across the country and in India.

• Must be independent and self-motivated with the desire and work ethic to thrive and excel in this non-traditional work environment.

• A proven history of meeting target dates and being very responsive to requests for assistance.

• Strong communication skills (both written and verbal) to work synergistically with members from multiple teams.



Desired Experiences: (experience in any one area is a strong plus)

• Experience in any ERP application architecture and /or any (Oracle WebLogic) middle tier experiences.

• Oracle DBA experience.

• In depth knowledge in PL/SQL and tuning experiences.

• SAP Business objects experience / knowledge to install or troubleshoot.



Skill Set

JBoss / WebSphere – hands on working knowledge or Oracle WebLogic

6-9 years of experience



Oracle related experience (Linux environment) (DBA or PL/SQL / performance tuning)

7-10 years of experience



Unix shell scripting / Windows Apps install

5-6 years of experience



Network / Server hardware / SAN related technical architecture

3-6 years of experience



DESIRED QUALIFICATIONS/NON-ESSENTIAL SKILLS REQUIRED

Any ERP application / any Oracle certification



Skill Set

Any ERP Application

2-3 years of experience



Any Oracle Cert

2-3 years of experience



Minimum Education Required: Bachelors Degree



Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.




Skills
  • Linux
  • Oracle
  • SQL/PL SQL
  • JBoss
  • Unix
  • WebSphere
  • Network
  • SAN
  • Communication (Oral/Written)
  • Enterprise Resource Planning
  • Enterprise Resource Planning

Reference 568577

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