| Position Details |
Job order - J0417-1306 - Permanent Full Time
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| Title |
Network Administrator |
| Category |
Service Desk / End User Services |
| City |
San Antonio, Texas, United States |
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| Job Description |
Network Administrator
Position Description
The Network Administrator’s role is to plan, coordinate and support the installation and connectivity of computer and network systems to ensure the stable operation of the IT infrastructure. The Network Administrator is also responsible for the Telecom infrastructure which includes upgrading, configuring, and optimizing all telephone systems.
Your future duties and responsibilities
• Respond to incoming work orders, trouble tickets, and emails regarding equipment of connectivity problems
• Create documentation on network configuration, network mapping, circuit identification and processes
• Maintain policies and procedures for network deployments
• Collaborate with Engineering teams to determine network capacity and implement strategic plans
• Support overall network infrastructure, which includes providing performance testing, statics and reports
• Support VoIP infrastructure including call management system, voicemail, and physical telecom devices
• Actively monitor FootPrints ticketing system or email for new support inquiries and requests. Respond to issues in a timely manner, communicate necessary information to relevant support teams & impacted staff, and document resolution
• Maintain a data repository and knowledge base of information related to systems and devices that are supported by the Network Administrators
• Participate in strategic planning exercises to develop and implement new technology or equipment into the IT infrastructure
• Proactively conduct performance testing for network continuity, ensuring that all circuits and networking equipment is operating at peek potential
• Provide administration, installation and support for physical phones and voicemail to staff including conference call services
Required qualifications to be successful in this role
• Proven experience with enterprise level LAN, WAN design, implementation and support
• Experience with network capacity planning ,network security, and general network management best practices
• Proven ability to configure and maintain routers, switches, and access points
• Strong knowledge of networking management and analysis tools
• Working knowledge of VoIP architecture, voicemail, and call management systems
• Strong technical knowledge of current and legacy network hardware, software, protocols and internet standards
• Understanding and ability to create technical documentation, schematics and diagrams
This role will also require other duties as assigned such as working "on call" shifts, nights & weekends, and basic system administrative support as well as desktop related support.
• Bachelor’s Degree in Computer Science or Engineering
• 2-4 years of experience in related field or as a network administrator/engineer
• Industry standard certifications such as: CCNA, CCNP,CCIE
Desired
Basic knowledge and understanding of desktop support and system administration is a plus.
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.
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CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
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| Skills |
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| Reference |
540238 |
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Click here to apply
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