Front Desk Agent 

Responsibilities:

• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs

• Make reservations or appointments for guests who want to avail themselves of local entertainment or services

• Answer guest calls and record details of each conversation for future follow-up

• Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues

• Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them

• Report any accidents or injuries to senior management staff immediately

Skills:

• • Using oral and written communication skills to register and accommodate guests
• • Managing guest service requests
• • Processing cash or credit card payments
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Alpine Inn is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.