VINGO, a growing fulfillment and logistics company located in American Canyon, CA, is seeking sharp, customer-service oriented, problem solving professional with experience in the Wine Industry and/or Logistics to join the Client Services team. The ideal candidate should be able to prioritize tasks, manage multiple projects, and provide world class customer service.
About the Company: VINGO is a third-party fulfillment and logistics service provider catering to the wine industry. VINGO's promise of exceptional service is at the heart of everything we do. We offer the most comprehensive selection of direct-to-consumer shipping services in the wine industry. We pride ourselves on delivering the very best every time.
About the position: We are looking to add team members that will provide world-class customer service, order management, project management, and maintain the overall relationship of the account.
Primary Responsibilities
• New client launch, training and implementation
• Ensure orders are processed timely and accurately
• Provide resolution to client inquiries
• Inventory management
• Coordinate projects with Operations Team
Minimum Qualifications
• 2 years of experience in the wine and/or logistics industries
• 2 years of experience in a high volume customer service environment
• High School Diploma or GED
Desired Skills
• Attention to detail• Prioritization of multiple tasks
• Excellent verbal and written communication
• Critical thinking and analysis
• Proficient in MS Office Applications, Word, Excel, Power Point
• Familiar with WMS and ERP applications
• Team player
Compensation and Benefits
• Opportunities for growth and development
• Health, vision and dental
Job Type: Full-time
To apply, please visit our website: http://vin-go.net/careers/