Service Coordinator Must-Have Resume Skills and Keywords
Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Service Coordinator position? Of course continuing to gain experience working as a Service Coordinator may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Service Coordinator and making sure your resume reflects your experience properly.
We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Service Coordinator jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Service Coordinator or to advance your career into beyond this role.
Employers require a broad range of skills and qualifications in their descriptions of Service Coordinator positions. The top three keywords make up 48.98% of the total set of top terms. Look to the Resume Checklist below to see how Customer Service, Communication Skills, and Scheduling shares stack up against the share from resumes. Detail Oriented, MS Office and Invoicing represent an additionally healthy share of the employer Service Coordinator job postings with their combined total of 27.49%. At 23.53%, Technical, Documentation, Auto Delivery, and Collaboration appear far less frequently, but are still a significant portion of the 10 top Service Coordinator skills and requirements according to employers.
Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Service Coordinator positions. The top three keywords represent 46.51% of the total set of top resume listed keywords. Look to the Resume Checklist below to investigate how Customer Service, Scheduling, and MS Office match up to employer job descriptions. Communication Skills, Microsoft Excel, and Collaboration are still quite common, and a respectable share of skills found on resumes for Service Coordinator with 24.46% of the total. At 29.02%, Documentation, Data Entry, Invoicing, and Facilitation appear far less frequently, but are still a significant portion of the 10 top Service Coordinator skills and qualifications found on resumes.
Here is a simple table of the top 10 skills and qualifications as listed by employers in Service Coordinator job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Service Coordinator on their resumes.
Top Service Coordinator Skills
Skills Required by Employers |
Share |
Customer Service |
19.58% |
Communication Skills |
14.80% |
Scheduling |
14.60% |
Detail Oriented |
9.76% |
MS Office |
9.23% |
Invoicing |
8.50% |
Technical |
7.11% |
Documentation |
6.36% |
Auto Delivery |
5.21% |
Collaboration |
4.85% |
Skills Listed by Employees |
Share |
Customer Service |
20.90% |
Scheduling |
14.56% |
MS Office |
11.05% |
Communication Skills |
8.53% |
Microsoft Excel |
8.02% |
Collaboration |
7.91% |
Documentation |
7.62% |
Data Entry |
7.58% |
Invoicing |
7.17% |
Facilitation |
6.65% |
Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Service Coordinator roles. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Service Coordinator job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Service Coordinator Resumes
We did not find any skills or qualifications that were common on Service Coordinator job descriptions, but uncommon on Service Coordinator resumes.
Common Keywords on Service Coordinator Resumes
Job Descriptions
Resumes
Both employer job listings and resumes from people who’ve held the role of Service Coordinator tend to always include skills and requirements found in this list. Whether you’ve only got Innovation, Dispatching, Communication Skills, Warranty, Detail Oriented, Purchase Orders, Auto Delivery, Technical, Invoicing, Scheduling, Customer Service, Multi Tasking, MS Office, Documentation, Outlook or Vendor Management in your background and experience, make sure to highlight the term prominently on your resume. As a job seeker you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Service Coordinator.
Uncommon Keywords on Service Coordinator Job Descriptions
Job Descriptions
Resumes
Employer job listings seldom list Collaboration, Compliance, Database, Facilitation, Data Entry, Microsoft Excel, Case Management or Psychology as important skills or qualifications in Service Coordinator job descriptions. Nevertheless, job seekers mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Service Coordinator role may go unnoticed or even discounted by hiring managers.
The most common important skills required by employers are Innovation, Dispatching, Communication Skills, Warranty, Detail Oriented, Purchase Orders and Auto Delivery. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a job as a Service Coordinator, suggesting that having these keywords on a resume are important for success as a Service Coordinator.
Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Collaboration, Compliance, Database, Facilitation, Data Entry, Microsoft Excel and Case Management may be something to reconsider. These 7 terms appear 2.34, 2.35, 2.46, 2.59, 3.16, 3.18 and 3.23 times less frequently, respectively, than in job descriptions for a Service Coordinator position. This indicates that highlighting any of these keywords on your resume may not be a great way to stand out to a potential employer.
Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Service Coordinator. Make sure to include a strong showing for the following keywords on your resume:
- Innovation
- Dispatching
- Communication Skills
- Warranty
- Detail Oriented
- Purchase Orders
- Auto Delivery
- Technical
- Invoicing
- Scheduling
- Customer Service
- Multi Tasking
- MS Office
- Documentation
- Outlook
Finally people who held the position of a Service Coordinator and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Service Coordinator application:
- Collaboration
- Compliance
- Database
- Facilitation
- Data Entry
- Microsoft Excel
- Case Management
- Psychology
At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Service Coordinator. Get started on your journey with a new ZipRecruiter Profile today!