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What Is a Retail Sales Consultant and How to Become One

What Is a Retail Sales Consultant?

A retail sales consultant is a salesperson with specialized knowledge of the products to help guide customers in their purchasing decisions. In this career, you often work in telecommunications or technology stores. Your job duties include explaining the details of the products, matching customer needs to products, and providing excellent customer service. The educational qualifications for this job include a high school diploma at a minimum. Some stores may require an associate degree along with previous retail sales experience. You need strong communication and interpersonal skills.

How to Become a Retail Sales Consultant

The qualifications to become a Retail Sales Consultant are based more on experience than education. Many employers will only require a high school diploma or equivalent unless the category is highly technical or complex. You can find a Retail Sales Consultant position in a wide variety of different locations and industries. For example, you could find work in a store that sells clothing, accessories, electronics, gifts, art, books, personal items, and anything else that can be bought in a brick-and-mortar environment. Your job will go beyond working a cash register, so you will need to possess sales and customer service skills, and a positive attitude. While not necessary to acquire the role, learning about the product mix of the store will make you a stronger candidate.