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Retail Sales Associate Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Retail Sales Associate position? Of course continuing to gain experience working as a Retail Sales Associate may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Retail Sales Associate and making sure your resume reflects your experience properly.

In order to do so, you’ll want to know that both employers hiring for a Retail Sales Associate and those who list the position of Retail Sales Associate on their resumes predominantly feature Customer Service and Cashier as the most common and important terms, respectively. But the list quickly begins to diverge with resumes showing Communication Skills, Cash Handling and MS Office at positions three, four and five, while job listings show a different pattern. Do you know what you would list?

We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Retail Sales Associate jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Retail Sales Associate or to advance your career into beyond this role.

Top Skills Mentioned in Job Descriptions

Top
10
Job Skills
The top three keywords employers use in Retail Sales Associate job descriptions are Customer Service appearing in 33.89% of postings, Cashier 10.21%, and Communication Skills appearing in 8.69%. 52.79% of Retail Sales Associate job postings have at least one of these terms indicating the value employers place commonly place on these experiences when hiring candidates. Personal Shopping, Product Knowledge and Collaboration are still quite important, but a smaller sliceof the employer Retail Sales Associate job postings with their combined total of 23.74%. At 23.47%, Fashion, Sales Experience, Innovation, and Cash Handling appear far less frequently, but are still a significant portion of the 10 top Retail Sales Associate skills and requirements according to employers.

Top Skills Mentioned in Resumes

Top
10
Job Skills
The top three keywords people who held Retail Sales Associate descriptions listed on their resumes are Customer Service (appearing on 27.35%), Cashier (appearing on 15.68%), and Communication Skills (appearing on 9.82%). 52.85% of resumes with Retail Sales Associate descriptions have at least one of these terms. The Resume Checklist will help you make sense of whether or not employers are also demanding these skills. Cash Handling, MS Office, and English Speaking are still quite common, and a respectable share of skills found on resumes for Retail Sales Associate with 24.16% of the total. At 22.98%, Detail Oriented, Stocking, Scheduling, and Collaboration appear far less frequently, but are still a significant portion of the 10 top Retail Sales Associate skills and qualifications found on resumes.

Most Important Skills Required to Be a Retail Sales Associate as Listed by Employers and Employees

Here is a simple table of the top 10 skills and qualifications as listed by employers in Retail Sales Associate job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Retail Sales Associate on their resumes.
Top Retail Sales Associate Skills
Skills Required by Employers Share
Customer Service 33.89%
Cashier 10.21%
Communication Skills 8.69%
Personal Shopping 8.50%
Product Knowledge 7.78%
Collaboration 7.46%
Fashion 6.91%
Sales Experience 6.31%
Innovation 5.30%
Cash Handling 4.95%
Skills Listed by Employees Share
Customer Service 27.35%
Cashier 15.68%
Communication Skills 9.82%
Cash Handling 8.35%
MS Office 8.34%
English Speaking 7.47%
Detail Oriented 6.32%
Stocking 5.80%
Scheduling 5.48%
Collaboration 5.38%

Retail Sales Associate Resume Checklist

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Retail Sales Associate roles. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Retail Sales Associate job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Retail Sales Associate Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Retail Experience
Innovation
Loss Prevention
Sales Experience
Fashion
Employer job listings often list Retail Experience, Innovation, Loss Prevention, Sales Experience or Fashion as requirements in Retail Sales Associate job descriptions; however, job seekers mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Retail Sales Associate role may help you stand out more to hiring managers.
Common Keywords on Retail Sales Associate Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Personal Shopping
Stockroom
Proactive
Retail Management
Compliance
Product Knowledge
Collaboration
Customer Service
Interpersonal Skills
Communication Skills
Scheduling
Stocking
Both employer job listings and resumes from people who’ve held the role of Retail Sales Associate tend to always include skills and requirements found in this list. Whether you’ve only got Personal Shopping, Stockroom, Proactive, Retail Management, Compliance, Product Knowledge, Collaboration, Customer Service, Interpersonal Skills, Communication Skills, Scheduling or Stocking in your background and experience, make sure to highlight the term prominently on your resume. As a job seeker you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Retail Sales Associate.
Uncommon Keywords on Retail Sales Associate Job Descriptions
Job Descriptions
Resumes
25%
50%
75%
100%
Accuracy
Cashier
Cash Handling
Detail Oriented
Multi Tasking
Technical
Social Media
Employer job listings seldom list Accuracy, Cashier, Cash Handling, Detail Oriented, Multi Tasking, Technical or Social Media as important skills or qualifications in Retail Sales Associate job descriptions. Nevertheless, job seekers mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Retail Sales Associate role may go unnoticed or even discounted by hiring managers.

FAQs about Retail Sales Associate Skills and Resume Keywords

What are the most important Retail Sales Associate job skills to have on my resume?

The most common important skills required by employers are Personal Shopping, Stockroom, Proactive, Retail Management, Compliance, Product Knowledge and Collaboration. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a job as a Retail Sales Associate, suggesting that having these keywords on a resume are important for success as a Retail Sales Associate. Additionally, employer Retail Sales Associate job descriptions list Retail Experience as a desirable experience, even though Retail Experience appears 4.38 times less on resumes, suggesting that it's worth considering including this term if you possess the experience.

What are the least important Retail Sales Associate job skills to have on my resume?

Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Accuracy, Cashier, Cash Handling, Detail Oriented, Multi Tasking, Technical and Social Media may be something to reconsider. These 7 terms appear 2.21, 2.33, 2.56, 2.97, 3.82, 4.20 and 4.54 times less frequently, respectively, than in job descriptions for a Retail Sales Associate role. This indicates that highlighting any of these keywords on your resume may not be a great way to stand out to a potential employer.

How do I make sure my resume has all of the right keywords for a Retail Sales Associate position?

Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Retail Sales Associate. Make sure to include a strong showing for the following keywords on your resume:
  • Personal Shopping
  • Stockroom
  • Proactive
  • Retail Management
  • Compliance
  • Product Knowledge
  • Collaboration
  • Customer Service
  • Interpersonal Skills
  • Communication Skills
  • Scheduling
  • Stocking
Additionally employers frequently list the following as desirable qualities in a Retail Sales Associate candidate, but they are far less common on most resumes:
  • Retail Experience
  • Innovation
  • Loss Prevention
  • Sales Experience
  • Fashion
Finally people who held the position of a Retail Sales Associate and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Retail Sales Associate application:
  • Accuracy
  • Cashier
  • Cash Handling
  • Detail Oriented
  • Multi Tasking
  • Technical
  • Social Media

Before applying for a Retail Sales Associate job

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Retail Sales Associate. Get started on your journey with a new ZipRecruiter Profile today!