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What Is a Restaurant Server and How to Become One

Restaurant Server

What Does a Restaurant Server Do?

A restaurant server works in a restaurant, providing tableside customer service to restaurant patrons. As a restaurant server, your responsibilities and duties include greeting customers, taking their orders, bringing their food and drinks, checking to see that they are enjoying their dining experience, and clearing their plates when finished. You also complete side work which consists of cleaning and preparing the restaurant for the next shift. Your job is to represent the restaurant in a friendly, professional, and knowledgeable manner and provide excellent customer service.

How to Become a Restaurant Server

To become a restaurant server, you may need a high school diploma or GED certificate. Though some jobs require restaurant experience, many serving jobs provide on-the-job training for those new to the industry. Regardless, you must learn the basics of foodservice and hospitality to gain the skills and qualifications you need to fulfill your responsibilities in this career. If you are aspiring to a career in food service management, a job as a restaurant server can provide valuable experience for the future.

How to Be a Good Restaurant Server

A good restaurant server must have a variety of skills to provide excellent service to their patrons. You must know the menu very well to answer customer questions and make recommendations. You must pay attention to detail, clearing used dishes and refilling drinks as needed. You must be personable and friendly, yet professional, which helps customers feel welcome in the restaurant and desire to return. You must be able to multitask and manage several tables at once, turning them over as quickly as possible. Lastly, you must have the physical stamina needed to work long hours on your feet.

Restaurant Server Job Description Sample

With this Restaurant Server job description sample, you can get a good idea of what employers are looking for when hiring for this position. Remember, every employer is different and each will have unique qualifications when they hire for a Restaurant Server role.

Job Summary

Our restaurant is hiring a Restaurant Server to provide excellent customer service and an enjoyable dining experience for our patrons. In this job, you primarily take orders from customers, paying attention to any special requests or dietary restrictions, and then deliver their food and drinks. You also clear the table when customers are finished and process their payment. Our ideal applicant has some restaurant experience or has been a host/hostess, food server, or barista, but we are willing to train the right person. Any experience in hospitality management is a plus.

Duties and Responsibilities

  • Greet customers and answer any questions they have about the menu
  • Explain daily specials and take food and drink orders
  • Put orders in and deliver food and drinks to customers
  • Process checks and payments
  • Help clean the table for the next customer
  • Complete side work as needed

Requirements and Qualifications

  • High school diploma or GED certificate
  • Experience in bartending, hospitality, or as a host/hostess, food server, or barista (preferred)
  • Customer service, multitasking, and interpersonal skills
  • Ability to memorize and recall menu items
  • Physical stamina to work on your feet throughout your shift