Member Services Representative Must-Have Resume Skills and Keywords
Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Member Services Representative position? Of course continuing to gain experience working as a Member Services Representative may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Member Services Representative and making sure your resume reflects your experience properly.
We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Member Services Representative jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Member Services Representative or to advance your career into beyond this role.
Employers require a broad range of skills and qualifications in their descriptions of Member Services Representative positions. The top three keywords make up 47.37% of the total set of top terms. Look to the Resume Checklist below to see how Customer Service, Compliance, and Facilitation shares stack up against the share from resumes. Answering Phones, Receptionist and Punctuality represent an additionally healthy share of the employer Member Services Representative job postings with their combined total of 25.79%. At 26.85%, Communication Skills, Credit Union, Computer Proficiency, and Behavior Analysis appear far less frequently, but are still a significant portion of the 10 top Member Services Representative skills and requirements according to employers.
Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Member Services Representative positions. The top three keywords represent 49.52% of the total set of top resume listed keywords. Look to the Resume Checklist below to investigate how Customer Service, MS Office, and Scheduling match up to employer job descriptions. Communication Skills, Data Entry, and Cashier are still quite common, and a respectable share of skills found on resumes for Member Services Representative with 23.84% of the total. At 26.63%, Technical, Receptionist, Detail Oriented, and Microsoft Excel appear far less frequently, but are still a significant portion of the 10 top Member Services Representative skills and qualifications found on resumes.
Here is a simple table of the top 10 skills and qualifications as listed by employers in Member Services Representative job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Member Services Representative on their resumes.
Top Member Services Representative Skills
|Skills Required by Employers
|Skills Listed by Employees
Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Member Services Representative roles. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Member Services Representative job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Member Services Representative Resumes
Employer job listings often list Innovation, Behavior Analysis, Compliance, Facilitation, Answering Phones or Interpersonal Skills as requirements in Member Services Representative job descriptions; however, job seekers mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Member Services Representative role may help you stand out more to hiring managers.
Common Keywords on Member Services Representative Resumes
Both employer job listings and resumes from people who’ve held the role of Member Services Representative tend to always include skills and requirements found in this list. Whether you’ve only got Credit Union, Bilingual, Receptionist, Teller, Customer Service, Communication Skills, Documentation, Accuracy, English Speaking, Multi Tasking, Technical, Collaboration, Accountable, Database, Detail Oriented or Cashier in your background and experience, make sure to highlight the term prominently on your resume. As a job seeker you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Member Services Representative.
Uncommon Keywords on Member Services Representative Job Descriptions
Employer job listings seldom list Outlook, MS Office, Data Entry or Scheduling as important skills or qualifications in Member Services Representative job descriptions. Nevertheless, job seekers mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Member Services Representative role may go unnoticed or even discounted by hiring managers.
The most common important skills required by employers are Credit Union, Bilingual, Receptionist, Teller, Customer Service, Communication Skills and Documentation. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a job as a Member Services Representative, suggesting that having these keywords on a resume are important for success as a Member Services Representative. Additionally, employer Member Services Representative job descriptions list Innovation as a desirable experience, even though Innovation appears 4.86 times less on resumes, suggesting that it's worth considering including this term if you possess the experience.
Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Outlook, MS Office, Data Entry and Scheduling may be something to reconsider. These 4 terms appear 2.74, 3.32, 3.44 and 3.59 times less frequently, respectively, than in job descriptions for a Member Services Representative position. This indicates that highlighting any of these keywords on your resume may not be a great way to stand out to a potential employer.
Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Member Services Representative. Make sure to include a strong showing for the following keywords on your resume:
- Credit Union
- Customer Service
- Communication Skills
- English Speaking
- Multi Tasking
- Detail Oriented
Additionally employers frequently list the following as desirable qualities in a Member Services Representative candidate, but they are far less common on most resumes:
- Behavior Analysis
- Answering Phones
- Interpersonal Skills
Finally people who held the position of a Member Services Representative and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Member Services Representative application:
- MS Office
- Data Entry
At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Member Services Representative. Get started on your journey with a new ZipRecruiter Profile today!