Inside Sales Agent Must-Have Resume Skills and Keywords
Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for an Inside Sales Agent position? Of course continuing to gain experience working as an Inside Sales Agent may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of an Inside Sales Agent and making sure your resume reflects your experience properly.
In order to do so, you’ll want to know that employers commonly feature Sales Experience and Flexibility as the most prominent terms in their Inside Sales Agent job descriptions, yet those who have held the position of Inside Sales Agent and list it on their resume indicate Inside Sales and Customer Service more predominantly. Do you know what you would list?
We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Inside Sales Agent jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be an Inside Sales Agent or to advance your career into beyond this role.
Employers require a broad range of skills and qualifications in their descriptions of Inside Sales Agent positions. The top three keywords make up 40.16% of the total set of top terms. Look to the Resume Checklist below to see how Sales Experience, Flexibility, and Multi Tasking shares stack up against the share from resumes. Insurance License, Inside Sales and Account Receivables represent an additionally healthy share of the employer Inside Sales Agent job postings with their combined total of 31.83%. At 28.02%, Leadership Development, High Volume, Interpersonal Skills, and OnBoarding Management appear far less frequently, but are still a significant portion of the 10 top Inside Sales Agent skills and requirements according to employers.
The top three keywords people who held Inside Sales Agent descriptions listed on their resumes are Inside Sales (appearing on 21.82%), Customer Service (appearing on 19.71%), and Scheduling (appearing on 11.96%). 53.49% of resumes with Inside Sales Agent descriptions have at least one of these terms. The Resume Checklist will help you make sense of whether or not employers are also demanding these skills. CRM, MS Office, and Collaboration are still quite common, and a respectable share of skills found on resumes for Inside Sales Agent with 22.29% of the total. At 24.21%, Communication Skills, Detail Oriented, Database, and Social Media appear far less frequently, but are still a significant portion of the 10 top Inside Sales Agent skills and qualifications found on resumes.
Here is a simple table of the top 10 skills and qualifications as listed by employers in Inside Sales Agent job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Inside Sales Agent on their resumes.
Top Inside Sales Agent Skills
|Skills Required by Employers
|Skills Listed by Employees
Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Inside Sales Agent roles. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Inside Sales Agent job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Inside Sales Agent Resumes
Employer job listings frequently list Build Rapport, Real Estate License, Interpersonal Skills, Customer Retention, Spanish Speaking or English Speaking as requirements in Inside Sales Agent job descriptions; however, job seekers mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for an Inside Sales Agent role may help you stand out more to hiring managers.
Common Keywords on Inside Sales Agent Resumes
Both employer job listings and resumes from people who’ve held the role of Inside Sales Agent tend to always include skills and requirements found in this list. Whether you’ve only got Communication Skills, Inside Sales, Relationship Management, Database, CRM, Scheduling, Lead Generation, Collaboration, Outbound Calling or Facilitation in your background and experience, make sure to highlight the term prominently on your resume. As a job seeker you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as an Inside Sales Agent.
Uncommon Keywords on Inside Sales Agent Job Descriptions
Employer job listings rarely list Customer Service, Detail Oriented, MS Office, Technical, Account Management or Accountable as important skills or qualifications in Inside Sales Agent job descriptions. Nevertheless, job seekers mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for an Inside Sales Agent role may go unnoticed or even discounted by hiring managers.
The most common important skills required by employers are Communication Skills, Inside Sales, Relationship Management, Database, CRM, Scheduling and Lead Generation. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a job as an Inside Sales Agent, suggesting that having these keywords on a resume are important for success as an Inside Sales Agent. Additionally, employer Inside Sales Agent job descriptions list Build Rapport as a desirable experience, even though Build Rapport appears 7.67 times less on resumes, suggesting that it's worth considering including this keyword if you possess the experience.
Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Customer Service, Detail Oriented, MS Office, Technical, Account Management and Accountable may be something to reconsider. These 6 terms appear 2.13, 2.66, 2.85, 2.87, 2.98 and 4.48 times less frequently, respectively, than in job descriptions for an Inside Sales Agent role. This indicates that highlighting any of these keywords on your resume may not be a great way to impress a potential employer.
Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Inside Sales Agent. Make sure to include a strong showing for the following keywords on your resume:
- Communication Skills
- Inside Sales
- Relationship Management
- Lead Generation
- Outbound Calling
Additionally employers frequently list the following as desirable qualities in an Inside Sales Agent candidate, but they are far less common on most resumes:
- Build Rapport
- Real Estate License
- Interpersonal Skills
- Customer Retention
- Spanish Speaking
- English Speaking
Finally people who held the position of an Inside Sales Agent and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Inside Sales Agent application:
- Customer Service
- Detail Oriented
- MS Office
- Account Management
At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as an Inside Sales Agent. Get started on your journey with a new ZipRecruiter Profile today!