Client Care Coordinator Must-Have Resume Skills and Keywords
Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Client Care Coordinator position? Of course continuing to gain experience working as a Client Care Coordinator may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Client Care Coordinator and making sure your resume reflects your experience properly.
We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Client Care Coordinator jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Client Care Coordinator or to advance your career into beyond this role.
The top three keywords employers use in Client Care Coordinator job descriptions are Customer Service appearing in 19.53% of postings, Communication Skills 18.18%, and Scheduling appearing in 15.89%. 53.6% of Client Care Coordinator job postings have at least one of these terms indicating the value employers place commonly place on these experiences when hiring candidates. Detail Oriented, MS Office and Interpersonal Skills are still quite important, but a smaller sliceof the employer Client Care Coordinator job postings with their combined total of 23.75%. At 22.67%, Collaboration, Multi Tasking, Clinic, and Relationship Management appear far less frequently, but are still a significant portion of the 10 top Client Care Coordinator skills and requirements according to employers.
Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Client Care Coordinator positions. The top three keywords represent 47.17% of the total set of top resume listed keywords. Look to the Resume Checklist below to investigate how Customer Service, Scheduling, and MS Office match up to employer job descriptions. Collaboration, Communication Skills, and Clinic represent a very decent share of skills found on resumes for Client Care Coordinator with 25.02% of the total. At 27.8%, Detail Oriented, Facilitation, Receptionist, and Documentation appear far less frequently, but are still a significant portion of the 10 top Client Care Coordinator skills and qualifications found on resumes.
Here is a simple table of the top 10 skills and qualifications as listed by employers in Client Care Coordinator job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Client Care Coordinator on their resumes.
Top Client Care Coordinator Skills
|Skills Required by Employers
|Skills Listed by Employees
Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Client Care Coordinator positions. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Client Care Coordinator job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Client Care Coordinator Resumes
Employer job listings frequently list Customer Retention or Senior Care as requirements in Client Care Coordinator job descriptions; however, candidates mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Client Care Coordinator position may help you stand out more to hiring managers.
Common Keywords on Client Care Coordinator Resumes
Both employer job listings and resumes from people who’ve held the position of Client Care Coordinator tend to always include skills and requirements found in this list. Whether you’ve only got Relationship Management, Communication Skills, Home Healthcare, Interpersonal Skills, Proactive, Multi Tasking, Detail Oriented, Problem Solving Skills, Database, Customer Service, Scheduling, MS Office, Collaboration, Documentation, Clinic or Answering Phones in your background and experience, make sure to highlight the term prominently on your resume. As a candidate you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Client Care Coordinator.
Uncommon Keywords on Client Care Coordinator Job Descriptions
Employer job listings rarely list Facilitation, Admin Assistant, Mental Health, Data Entry, English Speaking, Hospital or Behavior Analysis as important skills or qualifications in Client Care Coordinator job descriptions. Nevertheless, candidates mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Client Care Coordinator position may go unnoticed or even discounted by hiring managers.
The most common important skills required by employers are Relationship Management, Communication Skills, Home Healthcare, Interpersonal Skills, Proactive, Multi Tasking and Detail Oriented. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a position as a Client Care Coordinator, suggesting that having these keywords on a resume are important for success as a Client Care Coordinator. Additionally, employer Client Care Coordinator job descriptions list Customer Retention as a desirable experience, even though Customer Retention appears 3.02 times less on resumes, suggesting that it's worth considering including this keyword if you possess the experience.
Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Facilitation, Admin Assistant, Mental Health, Data Entry, English Speaking, Hospital and Behavior Analysis may be something to reconsider. These 7 terms appear 2.04, 2.12, 2.39, 2.42, 2.45, 3.43 and 4.05 times less frequently, respectively, than in job descriptions for a Client Care Coordinator role. This implies that highlighting any of these keywords on your resume may not be a great way to impress a potential employer.
Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Client Care Coordinator. Make sure to include a strong showing for the following keywords on your resume:
- Relationship Management
- Communication Skills
- Home Healthcare
- Interpersonal Skills
- Multi Tasking
- Detail Oriented
- Problem Solving Skills
- Customer Service
- MS Office
Additionally employers frequently list the following as desirable qualities in a Client Care Coordinator candidate, but they are far less common on most resumes:
- Customer Retention
- Senior Care
Finally people who held the position of a Client Care Coordinator and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Client Care Coordinator application:
- Admin Assistant
- Mental Health
- Data Entry
- English Speaking
- Behavior Analysis
At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Client Care Coordinator. Get started on your journey with a new ZipRecruiter Profile today!