Skip to Main Content

Online Customer Support Representative, Work From Home

wrrk.com Athens, GA
  • Posted: 15 days ago
  • $8 to $12 Hourly
  • Full-Time
  • Benefits: Medical

In order to be considered for the position, you must apply here:

https://www.wrrk.com/i/job/customer_service_professional

------

At wrrk.com, we believe that every company should be able to have a world-class customer service organization, without having to build it all from scratch.

So that’s what we do.

We source, hire, and train, the top 1% of customer service professionals. And then, together, we work with our team of customer service professionals to delight our clients’ customers.

This is a remote, work-from-home position.

We are seeking professional, dependable, and empathetic customer service professionals to join our growing remote team!

Responsibilities:

  • Help customers via email, chat and/or phone to ensure they have the best possible experience.

  • Triage and resolve customer support inquiries/issues effectively and in a timely manner.

  • Collaborate with the wrrk team to improve processes and outcomes

  • Multitask while maintaining attention to detail and quality

  • Take ownership of issues and see them through

Skills required:

  • You must have at least 1 year of online customer service experience in a high-volume, dynamic environment

  • Comfortable and able to provide phone support

  • Experience with Zendesk or any other helpdesk software

  • Experience with Slack or any other online communication tool

  • Experience providing online customer service for e-commerce companies is a plus

  • Remote work experience is a plus

  • You must be able to type quickly and accurately

  • You must be able to communicate clearly

  • You must be empathetic

  • You must be a tireless team-player

  • You must have a proven record of showing up on time

  • You are driven to solve problems

To be considered for the position, you must apply here:

https://www.wrrk.com/i/job/customer_service_professional

wrrk.com

Why Work Here?

Help customers in a dynamic and friendly environment. Work from home, work remote.

Address

Athens, GA
USA

What email should the hiring manager contact you at?

Please enter a valid email address

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

Please enter a valid email address

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

Please enter a valid email address

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.