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This job listing expired over a month ago

Customer Service Representative - Work from home

wrrk.com Dallas, TX

  • Salary $8 to $15 Hourly
  • Benefits Offered Medical, 401k
  • Employment Type Full-Time

You must apply here:

https://www.wrrk.com/i/job/customer_service_professional

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At wrrk.com, we believe that every company should have a world-class customer service organization. So we built an on-demand customer service team.

We recruit and qualify top Customer Service Professionals from across the world (we call them Pros for a reason), who will delight our clients’ customers night and day, via email, chat, and phone support.

Visit our website to learn more about what we offer our clients: www.wrrk.com

What you will be doing:

  • Provide world-class, empathetic support by answering customer inquiries via email, chat, and phone.
  • Communicate with internal teammates, clients, and account managers about services and trends in order to resolve customer inquiries and exceed service delivery standards.

Who you are:

  • >1 year customer service experience.
  • Strong writing skills, in command of voice, accuracy, and speed.
  • Strong speaking skills, in articulation, clarity, and compassion.
  • You are empathetic and committed to maintaining empathy in all customer interactions.
  • You enjoy working in a fast-paced enviornment, and can multi-task effectively to get the job(s) done.
  • You show up; you have a demonstrated history of consistent attendance.
  • You are a professional; in all interactions, even during highly challenging customer conversations.
  • You are highly comfortable in many software environments; whether it's Zendesk, or an app you've never used before -- you're able to find your bearings quickly.
  • You get things done.
  • You hold an intense attention to detail.

Once qualified, there will be a variety of work opportunities available to you:

  • Managed: you will work on a variety of client accounts as a wrrk professional, providing exceptional customer support
  • Dedicated: you will work on one client account as a wrrk professional
  • Matched: wrrk will match you with a company looking for qualified support pros, for whom you can choose to work for directly.

You must apply here:

https://www.wrrk.com/i/job/customer_service_professional

wrrk.com

Why Work Here?

Help customers in a dynamic and friendly environment. Work from home, work remote.

Address

Dallas, TX
USA