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REMOTE WFH CUSTOMER SERVICE REP.

wolverinetruckgroup
New York, NY
  • Expired: 6 days ago. Applications are no longer accepted.
Job Description
Customer Service Associate duties and responsibilities

Customer Service Associates perform a variety of support tasks to offer exceptional service to customers. Their duties and responsibilities often include:

  • Listening to customers’ concerns and handling complaints and returns
  • Giving detailed explanations of services or products
  • Working with a sales team to create better methods to address customer complaints
  • Reviewing customer accounts and transactions while resolving issues
  • Communicating with customers in-person, through email or chat, over the phone or on social media
  • Receiving orders, calculating charges and processing payments
  • Monitoring customer satisfaction levels
  • Referring customers to superiors when necessary

wolverinetruckgroup

Address

New York, NY
USA

Industry

Business

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