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Computer Repair Technician

uBreakiFix Las Vegas
Las Vegas, NV
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Since its inception in 2009, uBreakiFix has grown to more than 450 stores in the US, Canada, and Puerto Rico. We're currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you someone who can deliver excellent customer service? Do you have a desire to learn about the latest technology? Well then come join one of the largest and most reputable smartphone repair companies in the US. No prior repair experience is necessary and all training is provided!

About Us:

uBreakiFix, where all your electronic mishaps are welcome! Whether you dropped your iPhone on the sidewalk or watched your iPod take a bath, let one of our knowledgeable and dedicated technicians take a look at it. Don't fret if you’re not part of the Apple carrying population, we service a wide variety of electronic brands including, Samsung, Blackberry, Motorola, HTC, and LG in addition to a wide variety of tablets, and computers from Dell to Google, and everything in between. We are committed to providing our customers and their beloved electronics with the highest grade parts and service. We offer free diagnostics, and promise to keep you informed every step of the way during your electronic device’s road to recovery! We are also able to offer many of our repairs and services while you wait, so you can be on your way as soon as possible.

Here at uBreakiFix, we remain confident that we are the best at what we do because of our customer's continued support and loyalty to the community. Our trained technicians are able to fix your device while maintaining manufacturer standard quality and functionality. Our customer's continued positive feedback and referrals have allowed uBreakiFix to become one of the world's leading electronic device repair companies, allowing us to continue to spread our commitment to excellence to communities all over the country!

Whether it's a shattered screen on your phone or an iPad that won't charge, let your local uBreakifix take a look at it. We aim to exceed your expectations, and in doing so, are able to offer a 90-day warranty on all services and repairs- let us show you what we can do! Don't hesitate to visit one of our many repair locations today, where you will be sure to find the most affordable and reliable services in one stop!

Job Title: Computer Specialist / Repair Technician

Pay Rate: $13/hr for On-Site Training; $16-17/hr + Bonuses Thereafter; Salary Increases Every 6 Months pending positive employee performance reviews

Job Purpose: Serves customers by providing the best solution and experience for their technology repair needs.

Minimum requirements:

  • 1-3 years of customer service/retail sales experience preferred
  • Proven ability to learn new, required skills to ensure the best possible customer experience
  • Must have the ability and drive to continuously meet monthly sales goals
  • Computer skills preferably.
  • Strong organizational and time management skills
  • Able to keep your composure when faced with multiple deadlines
  • Great attention to detail
  • Ability to work well with others in a small, close-knit team
  • Reliable transportation

Tasks and Responsibilities:

  • Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand
  • Assist customers from the initial check-in process all the way through to the completion of their repair
  • Provide recommendations for problem resolution
  • Diagnose, troubleshoot and repair devices
  • Explain complex technical issues to customers in a non-technical, simple to understand the manner
  • Provide repair and replacement estimates to customers
  • Provide additional recommendations for accessory up-selling
  • Ensure that all repairs meet or exceed uBreakiFix quality standards
  • Greet customers in a friendly, professional manner and maintain a positive work environment
  • Answer phone calls to the store with a professional, courteous, and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit
  • Keep track of all devices and inventory while safeguarding all store stock
  • Utilize the point of sale system to maintain an accurate record of customer information and real-time status of each repair
  • Maintain the cleanliness and professional appearance of the store

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.

UBREAKIFIX is an equal opportunity employer M/F/D/V

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uBreakiFix Las Vegas

Address

Las Vegas, NV
89128 USA

Industry

Technology

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