We are seeking a Dental Administrative Assistant to join our team! You will perform clerical and administrative functions in order to drive company success.
As a dental administrative assistant at Today’s Dental, you will work in a fast paced, hands on environment handling clerical duties, such as scheduling appointments, collecting patient information and processing patient forms. You may spend most of your time at a desk, working with documents, forms, and computer systems. You work closely with patients, other office staff, and a dental care team. As an administrative assistant, you are the person who coordinates the office and ensures that dentists and other dental staff are aware of what is happening in the front office.
Important Facts About Dental Administrative Assistants
Median Salary (2019) $36,760 (for medical secretaries)
Job Outlook (2016-2026) 22% (for medical secretaries)
Professional Certification Certified Administrative Professional (CAP)
Similar Occupations General office clerks, medical transcriptionists, receptionists, medical records and health information technicians, information clerks, bookkeeping, accounting, and auditing clerks
Source: U.S. Bureau of Labor Statistics
Duties and Responsibilities
A majority of your job is to provide customer service. You are generally the first person to greet patients when they come into the office and enter their information in the office record system. Additional job duties may include filling out insurance forms and filing them with insurance companies. Coordinating the front office with the professional staff is also part of your job, so that the dentist and other staff know when patients have arrived.
Answering the phone, responding to e-mail messages, pulling patient charts, and managing the office accounting may also be required. In some offices, you may also assist the dentist with patient care.
Formal training certificates are not required for this position but typically we look for those with experience in a dental setting and in a fast-paced medical office atmosphere with a minimum of 2 years of experience.
The right candidate will have excellent communication skills, organizational skills, and the ability to work independently. Candidates who are self-motivated, with a positive attitude and openness to grow and learn our culture are desired.
If you would like to complete formal training, you may consider a dental administrative assistant certificate program. Programs generally take less than a year to complete and cover concepts in dental terminology, record management, and patient interaction. Programs may also teach you about dental insurance and patient scheduling. Generally, to enter a dental assisting program, you need a high school diploma or GED and basic computer skills. Experience with Open Dental, Eagle Soft or Dentrix software a plus.
Summary of Responsibilities:
- Draft correspondences and other formal documents
- Plan and schedule appointments and events
- Greet and assist onsite guests
- Answer inbound telephone calls
- Develop and implement organized filing systems
- Perform all other office tasks
Summary of Qualifications:
- Previous experience in office administration or other related fields
- Ability to prioritize and multitask
- Excellent written and verbal communication skills
- Strong attention to detail
- Strong organizational skills
We want to serve the dental needs of our patients at a reasonable price by driving operational efficiencies, thus creating a very profitable business for our associates,partners and investors by building long lasting relationships.
Our Mission- How do we go about it
We will achieve this by diligently measuring and religiously adhering to the key performance indicators in every aspect of our business. (Marketing & Communications, Finance & Accounting, Legal & HR, Operations & Management, Information Technology & Knowledge Management)
Our Values- Guiding Principles
We will achieve our goals by using the golden principle and positive relation building with all parties (patients, associates, partners, investors, regulators, vendors and the overall community)
Our Structure- DPO( Dental Partnership Organization)- TodaysDentalPartners.com , DSO -TodaysDentalServices.com
Our DPO (run by professionals who worked in senior roles in fortune 50 companies) will provide all our centralized services mentioned above leaving Clinical Ownership and Leadership to the Associate running the practice. Our DSO is a separate entity. We are a DPO not a DSO
Our Structure- Practice Level
Currently our practices typically have 6 Chairs with one Dentist with one or two specialist part time dentists, two hygienists, one office manager, 3 assistants, 2 receptionists. Associate Dentist will lead this team from a clinical perspective and help us achieve our vision by adhering to the mission.