Call Center Representative
- $20 to $21 Hourly
- Contractor
Job Title: NIGHT SHIFT – Representative
Pay Rate: $21.00/Hr.
Location: Cumberland, Rhode Island, 02864 (ONSITE JOB)
***NIGHT SHIFTS AVAILABLE BELOW****
· Monday - Friday 11:30 PM – 08:00 AM (NIGHT)
· Monday - Friday 11:00 PM – 07:30 AM (NIGHT)
· Friday - Monday 09:00 PM – 07:45 AM (NIGHT)
JOB DESCRIPTION:
· Demonstrated ability to communicate clearly, accurately, and professionally, both verbally and in writing.
· Ability to effectively interact with management and local emergency response.
· Proven ability to prioritize competing demands.
· Demonstrated ability to work with an Alarm Coordinator with a high degree of accuracy and attention to detail.
· Demonstrated ability to maintain information in the strictest confidence.
· Experience providing Customer Service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality.
· Alarm Coordinators answer calls from retail stores regarding emergency situations such as fire, theft, power outages, accident, or injuries etc.
· Responsible for routing to proper authorities such as police, fire dept, electricians etc.
SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.
SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.
Software Galaxy Systems is an award-winning Contingent Workforce Services firm providing broad range of services through delivery platform.
Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape. SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions. SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.
Address
sgsconsulting
Cumberland, RIIndustry
Business
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