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Office Administrator / Dispatcher

redbox+ of Lafayette
Scott, LA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Redbox+ is a rapidly growing dumpster rental company throughout the country. Our exclusive patented product combined with our unmatched customer care standards makes us a unique service provider and an industry leader.  Our clients quickly recognize and take advantage of the cost savings and efficiencies Redbox+ offers.    Job SummaryThe Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off lines of business. This position would handle incoming customer calls and booking orders using our operating system.  . Uses software to manage same-day ticket routing as well as preparing all routes for the next day.    Responsibilities 

  • Communicates with customers and homeowners to ensure customer satisfaction.
  • Handles incoming calls and emails from customers; manages requests for pick-up or container delivery and ensures 24 hr or less service on the majority of requests.
  • Prepares daily routes and ensures routing efficiency to deliver dumpsters to customer job-sites safely and on time.
  • Communicates with driver's through the operating system to ensure drop locations are per the customer requests.
  • Performs end of day close out to ensure customers received their order and that job are properly billed.
  • Troubleshoots and resolves potential delivery and pick-up problems before they result in in-service issues.
 Qualifications
  • Detailed oriented
  • Ability to Multitask
  • Effective and professional communication via email, telephone, and text.
  • Knowledge of surrounding areas
  • General computer skills with the desire and ability to learn software applications

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Redbox+ Corporate.

redbox+ of Lafayette

Address

Scott, LA
70583 USA

Industry

Business

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