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MSP Systems Engineer

Joplin, MO
  • Posted: over a month ago
  • $70,000 to $75,000 Yearly (plus commission)
  • Full-Time
  • Benefits: medical, 401k, dental,
Job Description


We are a Kansas City based Cloud and Managed Services company excited to offer you a Senior Engineering position on our team.

This position is for our Joplin, MO Office, that being said, it while we want the applicant in market, this is a work from home opportunity.

Job Responsibilities:

Our ideal candidate will be an expert at administrating Windows Server 2012 / 2016 systems, primarily in virtualized environment. As you will be a point person for consuming and relaying information, you must be personable and able to work with our customers to understand their requirements and design and implement solutions that meet their needs.
In addition to this, you will be required to assist customers when endpoints are down or are not performant. As a MSP the work will be a mix of Server and Endpoint systems as needed. Please do not apply if you feel that endpoint / workstation work is beneath you.

As such, you must be able to troubleshoot issue that arise during deployments as well as maintain and tune environments with an eye toward achieving both performance enhancements and security hardening.

While this is not a DevOps position, you will be exposed to a handful of programming languages, key among these are Python and Powershell. We also use several automation tools, for example Kaseya, Ansible, Puppet. To be successful in this position you must be able to design and implement automation strategies when warranted.

We are a "bleeding edge" technology provider and therefore you must demonstrate a willingness to learn and adapt to emergent technologies.
Among these are Elasticsearch, Redis, CEPH and OpenStack (among others). The ecosystem of IT is evolving; if you are willing to learn we will expose you to the most exciting technologies on the market.

Requisite Experience:

Virtualization (VMware and KVM); emphasis on VMware vCloud administration
Windows Server System Administration

Windows 10 and Workstation Support Skills
DB Administration (desired: Microsoft SQL, MySQL)
Backup and Restore using software and hardware (SAN, VEEAM)
Deployment & Configuration of Automation Processes
Application installation, support, testing, and troubleshooting
Demonstrated effectiveness as a project manager with experience using Agile methods

Additional Preferred Experience:
Administration of firewall devices (Fortinet)
System Monitoring Experience (desired: Zabbix)

Linux Experience desired

Workplace Requirements:
We operate in a fast paced environment where we have earned a reputation for providing excellent customer service. Due to the nature of our work our personnel must maintain the highest standards of organization and time management. We reward independent problem solvers that show skill at troubleshooting, decision making and cogent analysis of real-time information.

As we provide vital services to our associated business entities, verbal and written communication skills are integral to maintaining the image of our brand. You must be able to think, write and speak clearly and this includes (for example) conveying highly technical information to a non-technical audience. Additionally, you will be required to be on call one week per month (on average) and must be comfortable lifting up to 50 lbs.

As we have clients throughout the US, we prefer a candidate who has the ability to do limited travel (no more than 4 times per year).



2816 S Main St

Joplin, MO



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