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Manager Contract Management

nThrive Plano, TX
  • expired: January 17, 2019

The Manager, Contract Management Services leads a cross-functional team of analyst that is responsible for the implementation, maintenance and support of insurance contracts into nThrive applications.  The manager is accountable for the satisfaction of clients identified within assigned geographic regions. Customer satisfaction is ensured by timely completion of projects with high quality and excellent customer service. The manager will also coordinate with other managers to develop best practices, consistent processes and standardization across the department. Additionally, the manager will be a liaison with other departments to coordinate and execute on special projects.


  • Utilize performance metrics to manage and track team performance
  • Balance workflow and prioritization across team
  • Participate in the annual planning and budgeting processes
  • Maintain/expand personal knowledge of the healthcare industry
  • Motivate team members and enhance team morale
  • Ensure client success
  • Manage hiring and disciplinary processes with present and prospective staff
  • Provide frequent status updates to management as requested
  • Approve routine personnel matters, such as PTO requests, Expense Reports, changes in shift, etc.
  • Interface with internal and external clients
  • Other duties as assigned

  • BA/BS degree in Business Administration, Healthcare Administration, or other related field
  • Demonstrated ability to work in a team environment that requires quick turnaround and quality output
  • Ability to lead and manage staff towards established objective
  • An effective leader, and be able to influence others through knowledge, communication style, ability, and earned confidence
  • Excellent leadership, facilitation, interpersonal and client relationship skills
  • Possess excellent analytical skills, be highly detail oriented, and have the ability to pose creative solutions to complex problems
  • Must be inherently a team player and collaborator
  • Advanced project management skills; Strong mediation and negotiation skills
  • Exceptional organizational skills
  • Ability to communicate with employees and customers of all levels
  • Displays initiative and possess an assertive leadership style
  • Excellent written and verbal communication skills
  • Strong proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

 


  • Healthcare experience
  • Prior contract loading or other experience in using the Contract Management application¬†

Be Inspired. Ignite Change. Transform Health Care.

From Patient-to-Payment, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.