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Chief Operating Officer

nCred Chattanooga, TN
  • Expired: over a month ago. Applications are no longer accepted.

nCred is a national company providing credentialing services to the healthcare industry. We are currently seeking a person to lead our operations team with expert experience in healthcare administration and management skills. Our company works with physicians and other non-physician healthcare providers to coordinate the process of credentialing and contracting with insurance companies. nCred is a small and growing company with about 15 staff members serving more than 1,000 healthcare practitioner clients across the country.

The COO role is a key member of the management team, reporting only to the Chief Executive Officer (the company owner). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.

The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.

Essential Duties and Responsibilities:

  • Design and implement business strategies, plans and procedures to support growth and expansion of the company
  • Set comprehensive goals for performance and growth
  • Establish policies that promote company culture and vision
  • Establish standard operating procedures to ensure all staff are operating in a consistent manner in provision of services
  • Oversee daily operations of the company and the work of all staff (Credentialing, client onboarding, staff development, general operations, HR, etc)
  • Lead employees to encourage maximum performance and dedication
  • Evaluate performance by analyzing and interpreting data and metrics
  • Present performance measures and plans to CEO as needed
  • Assist CEO in business development matters
  • Participate in expansion activities and onboarding of new clients
  • Manage relationships with clients, partners, and vendors
  • Have a notable impact on infrastructure and operational readiness for future growth
  • Other duties as may be requested by the CEO for efficient operation of the business

Essential Skills, Experience and Education:

  • This position requires 5-10 years of operational management experience in healthcare administration such as medical practice management, provider network management, medical staff office oversight, hospital administration, etc. that includes extensive exposure to the provider credentialing process. This is a hands-on operations management role.
  • BS/BA in Business Administration or relevant field from an accredited institution. Candidates with advanced degree will receive preference (MBA, etc)
  • Proven experience managing the revenue cycle of healthcare organizations
  • Proven experience in a senior management role within a healthcare organization
  • Understanding of business functions such as HR, Finance, marketing, sales, etc.
  • Demonstrable competency in strategic planning and business development
  • Experience in business development activities
  • Working knowledge of data analysis and performance/operation metrics
  • Working knowledge of IT/Business infrastructure and Google Apps
  • Outstanding organizational and leadership abilities
  • Excellent interpersonal and public speaking skills
  • Aptitude in decision-making and problem-solving
  • Excellent with Budgeting, forecasting, and strategic planning skills

This is a new executive position for nCred. The company owner is looking for a second in command to help lead the company into the future and ensure operations are expertly managed with sound fiscal goals in mind. The position requires an independent thinker with an entrepreneurial attitude who can help shape this new executive position and have a positive impact on the health and prosperity of the company. Compensation will be commensurate with the size of our organization and with the skills, experience, and education that our final candidate brings to the organization.


Why Work Here?

Great teamwork, diverse activities make it interesting, and great clients to work with!

National Credentialing Solutions “nCred” is a leading service provider dedicated to improving the credentialing life cycle for healthcare clients. nCred provides services using its cloud-based platform with automated workflow, analytics, and business intelligence to organizations of all sizes in the United States. nCred helps clients “Take Control” of their credentialing life cycle by streamlining operations, reducing credentialing related denials, and generating more cash for their organizations. The company has a “high energy” work environment that rewards innovation and results. nCred clients are physicians and non-physician practitioners in medical and behavioral healthcare services. Our primary service is assisting client practitioners to become in-network providers for health plans, IPAs, and PHOs. We also help clients with medical licensing applications, facility privilege applications, and credentials verification services. nCred launched in 2011 and has provided services to more than 3,000 healthcare practitioners nationwide. nCred continues to grow and offer great opportunities for motivated individuals with a passion for providing excellent service.


5726 Marlin Rd, Ste 420 Chattanooga, TN 37411
Chattanooga, TN