Skip to Main Content

Customer Support Specialist - Weekend and Overnight Support Needed

mindStart Austin, TX

  • Salary $14 to $16 Hourly
  • Employment Type Part-Time

We are seeking a Customer Support Specialist to join on our team for either weekend or overnight coverage! You will be responsible for helping customers by providing product and service information and resolving technical issues. We have specific needs for Saturday and Sunday coverage from 7:00am - 4:00pm, and overnight from 9:00pm - 6:00pm each day.

We are GOMINDSTART.COM and we're looking for people who love tech products! We provide support for some of the coolest tech product companies in the world - Boosted Boards, Rachio and a bunch of other fun companies.

We pay competitively, offer free parking and our office overlooks the lake!


Responsibilities Include

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

ā€‹Qualifications Include

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional attitude
  • Excellent written and verbal communication skills

Applicants MUST be able to pass a drug test & a criminal background check.

Thanks!

mindStart

Why Work Here?

Awesome team members, great office perks & we overlook the lake!

We are GOMINDSTART.COM and we're looking for people who love tech products! Because that's what we do! We provide support for some of the leading companies in the world!

Address

6300 Bridge Point Parkway, Austin, TX 78730
Austin, TX
USA

Website

Posted 11 days ago