mindStart (gomindstart.com) offers customer support solutions to startups around the world by partnering with some of the latest consumer technology product companies. We are growing and adding new members to our operations team.
We are looking for people who are passionate about helping others, love the latest technology, and are eager to join a dynamic team. Experience with technology is a plus!
We are hiring for the following schedules:
- Monday - Friday 8:00am - 5:00pm
- Tuesday - Saturday 11:00 - 8:00
- Wednesday - Sunday 11:00 - 8:00
- Sunday - Thursday 11:00 - 8:00
What you'll do:
Support customers via phone, email, chat, and social media.
Provide all aspects of support including tech support (ie Bluetooth, wifi, network frequencies, etc.) and customer service (returns, exchanges, general questions, etc.)
Become a product and process expert
You'll be helping to build a brand through engaging customer interactions
Who you are:
Passionate about helping others through empathy and understanding
Friendly, self-motivated and a natural problem solver
Outstanding written and verbal communications skills
Able to embrace change and willing to adapt along with our clients
Previous customer support (service and technical) experience is highly preferred
Experience with CRMs, specifically Zendesk, Zoho and Salesforce
Basic computer proficiency, including G Suite platforms
What we offer:
Competitive salary - $15/hour with overtime opportunities
Excellent benefits package including medical, dental, vision, 401(K), and more
Team events, company parties, and catered lunches
Interested? In your reply, please include the following:
- Desired Shift
Come join our growing team!