Strategic Account Manager - Virtual/Remote

Purpose of the Role:

Client management role focused on client program management, project management, and overall client satisfaction and retention. This position develops deep relationships within client organizations that lead to increased adoption, utilization, and revenue opportunities. Gain extensive knowledge of client strategy, operational goals, internal stakeholders, decision-making processes, business needs, and other internal factors that provide opportunities for product adoption and revenue growth. 

*Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review the minimum qualifications thoroughly before applying. Also, note that compensation is based on experience and educational background or a combination of both* **This position is eligible for commission**
Benefits
Medical insurance, Dental insurance, Vision insurance, Prescription drug coverage, Long term disability leave, Life Insurance, Health Spending Account (HSA), Flex Spending Account (FSA), Flexible work schedule, Paid holidays, Paid time off, Bereavement leave, Employee Referral Program, Community service programs, Two Office Locations: Encino CA and Minneapolis MN
Culture
Company Mission and Highlights:

mPulse Mobile is reimagining health engagement to inspire healthier lives and deeper relationships between healthcare organizations and their consumers. Healthcare’s leading Conversational AI platform combines with award-winning health education for the streaming age to deliver tailored digital health engagement that educates and activates healthcare consumers. With over a decade of experience, 150+ healthcare customers, and nearly 1 billion conversations annually, mPulse Mobile has the data, the expertise, and the solutions to drive healthy behavior change.

mPulse Mobile delivers well-being for the streaming age through a modern learning platform and cinematic content created with popular experts. Offering custom and licensable content solutions, mPulse Mobile helps health innovators reach more people and lower costs to serve and improve health outcomes. Combined, these solutions have a proven ability to reach and engage vital member populations with learning expertise and rich media health education experiences, enabling health innovators to deliver personalized conversational experiences in preferred member channels and streaming content formats.

Accountability – Take ownership. Execute with intent. Exceed client expectations.
Recognition – Be positive. Encourage others. Celebrate success.
Collaboration & Learning – Share what you know. Listen openly. Stay curious.
Thrive – Cultivate well-being. Be inclusive. Find balance.
Innovation – Inspire creative solutions. Activate consumers. Drive outcomes.
Commitment – Work with purpose. Make an impact. Help us win.

Responsibilities
Duties and Responsibilities:

• Serve as the day-to-day contact for clients 

• Responsible for client satisfaction and account retention
  

• Project Manage as well as implement newly assigned clients as well as an existing business growth
  

• Develop Scope and Requirements for Solution Design
  

Skills, Abilities, and Experience:
Requirements
Excellent organizational skills, ability to multi-task, and self-motivating
Excellent communication skills and highly collaborative
Equal Opportunity Employer
mPulse Mobile provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requisition #clg2pgqio0dn60qnwib7qjc1q