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Human Resources Specialist (HR Specialist) (REQ100105) - Virtual/Remote

mPulse Mobile Jacksonville, FL

  • Expired: 24 days ago. Applications are no longer accepted.
Job Description
The mPulse Mobile Human Resources Specialist will focus on helping to support the fast-paced start up environment as we work to scale up our teams.  This role is needed to partner with the HR & Talent Acquisition Manager on executing strategic projects for performance management, employee engagement, employee experience, benefits coordination, policy development, onboarding and offboarding. This role is also needed to help support managers and teams with employee relations related items as well as support with guidance on mPulse Mobile’s HR Policy and legal compliance questions.

As an HR Specialist, it is essential to support our employees by meeting them where they are. Our goal in this HR world is to work toward creating a more humane workplace by showing up though active listening, leading with empathy, and being a thought partner for all of our employees when problem solving. Our teams lean on us to support them and we want to always show up as a friendly face who provides excellent customer service.

Someone who would fit well on the HR Team would be someone who embodies mPulse Mobile’s values. The desired candidate would be a Collaborative individual who works to partner with all. They would need to hold high standards for Accountability for themselves and for others, working toward best practices to hold themselves and others accountable. They would need to be a thought partner for the HR Team by consistently seeking new learning opportunities and ways to gain knowledge with efforts to bring Innovative ideas for HR practices. And at every level, they will need to bring the upmost professionality and highest quality of customer service efforts to our employees. At mPulse Mobile, our employees matter, we want to take care of them and it will always be a priority to show them that we care.

*Note: Candidates located in the Minneapolis MN area highly desireable. 

Behavioral Competencies:
  • Attention to Detail
  • Independent Self-Starter
  • Highly Organized
  • Critical Thinker
  • Problem Solver
  • Excellent Communicator
  • Ability to Prioritize
  • Team Work & Collaboration
  • Multi-Tasker with Strong Sense of Urgency

Medical insurance, Dental insurance, Vision insurance, Prescription drug coverage, 401K, 401K with company match, Life Insurance, Health Spending Account (HSA), Flex Spending Account (FSA), Flexible work schedule, Paid holidays, Phone/Internet Stipend, Paid time off, Employee Referral Program, Community service programs
  • Enjoy Flexible PTO and flexible work hours
  • Full Vision, Dental and Healthcare - selected individual premiums paid by mPulse!
  • 401K Program with a 4% match
  • 3 Weeks Paid Maternity/Paternity Leave
  • Weekly team lunches to celebrate victories
  • Paid Parking as well as Car Pooling incentives
  • Laptop fitness stations
  • Ping pong conference table and Foosball

Duties and Responsibilities:
  • Responsible for handling all employee lifecycle changes and transactions (including but not limited to new hire, promotion, transfer, leave of absence, termination, I-9 verification, benefits, etc.).
  • Assist in new hire orientations and onboarding
  • Identify training needs for teams and individuals, and evaluate training programs
  • Partner with HR Manager for the off-boarding process for separating associates (prep managers, conduct exit interviews, process exit surveys, track turnover data/metrics).
  • Analyze trends and metrics with the HR Team
  • Resolve simple and complex employee relations issues and address grievances. Assist managers with performance management coaching.
  • Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
  • Provide HR policy guidance and suggest new HR strategies where applicable
  • Monitor and report on workforce and succession planning
  • Assist with legal compliance: order/distribute all state and federal topics. Assist in maintaining in-depth knowledge of legal requirements and legislations to ensure regulatory compliance, including preparing mandatory federal and state reports.
  • Shape a culture that facilitates and supports mPulse Mobile’s goals and initiatives, by partnering with, consulting, supporting and coaching managers in their execution of core human processes by providing regular HR guidance.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Maintain HRIS, personnel records and employee documents, and employee roster. Maintain, update and manage employee documentation
  • Provide support with reporting, auditing, and data integrity initiatives, including general support for various compliance, reporting and audit and due diligence related initiatives
  • Identify and drive process improvement efforts, leveraging systems and tools to automate and eliminate manual work where possible. Document and maintain core HR processes for stakeholders, managers and all team members.
  • Partner closely with other HR Team Members and other functional key stakeholders to execute operational processes and services with a focus on holistic employee experience and data integrity.
  • Assist with day-to-day HR operationsAd hoc projects for the team as needed.
Skills, Abilities, and Experience:
  • Applied experience with conflict management, employee conflicts,
  • Experience managing employee data, running reports and taking transactions in HRIS system.
  • Master’s Degree in Human Resource Management, Organizational Leadership, Organizational Development, Labor Relations, MSW – Business Focus, or MBA preferred
  • Proven experience working on detailed policy writing, offer generation or other employee communication projects
  • 4 years proven combined work experience as an HR Business Partner, Specialist or Coordinator.
Minimum Experience:
  • BS Degree in Human Resources, Industrial Relations, Organizational Development or other related field
  • 3+ years proven work experience as an HR Business Partner
  • Thorough knowledge of labor legislation
  • Proven knowledge working in a full HRIS suite.
*Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying. 
3+ years proven combined work experience as an HR Business Partner, Specialist or Coordinator
Thorough proven knowledge of labor legislation
Proven knowledge working in a full HRIS suite
BS Degree in Human Resources, Industrial Relations, Organizational Development or other related field
Knowledge in: Human resource management software HRMS
Knowledge in: Microsoft Outlook
Knowledge in: Microsoft Excel
Knowledge in: Microsoft Word
Knowledge in: Web conferencing cameras
Knowledge in: Microsoft PowerPoint
Knowledge in: Microsoft SharePoint
Knowledge in: Office inkjet printers

Equal Opportunity Employer
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Requisition #ckn57dexi5jee0ip4s1slphmt

mPulse Mobile


Jacksonville, FL



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