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Healthcare IT & Compliance Director - Virtual/Remote

mPulse Mobile
New Haven, CT
  • Expired: 29 days ago. Applications are no longer accepted.
Job Description
The Healthcare IT and Compliance Director at mPulse Mobile is responsible for the development and delivery of a comprehensive information and data security strategy. Will lead the effort to interpret compliance regulations such as SOX, HIPPA, CCPA and HITRUST into actionable IT Controls, with corresponding processes, policies oversight. Will support the Executive Leadership team, by establishing strategic & tactical objectives, along with defining operating policies and procedures necessary to securely meet the mPulse business objectives. Establish and coordinate responsibilities and project assignments to direct reports and cross-functional teams. Lead a team of Information Security, Information Technology, and Compliance specialists and interact with all functions of Product development, Engineering, Customer Success, and Operations to assure compliance and adherence to policies and practices.

This position will manage the SOC and HITRUST controls and work with the internal and external auditors and process owners to organize the audits, controls, testing and manage findings and gap remediations. This position is responsible for creating and updating the related policies and SOPs.
Benefits
Permanent Flexible Hybrid work schedule (remote), Medical insurance, Dental insurance, Vision insurance, Prescription drug coverage, 401K, 401K with company match, Life Insurance, Health Spending Account (HSA), Flex Spending Account (FSA), Paid holidays, Phone/Internet Stipend, Paid time off, Employee Referral Program, Community service programs
Culture
Company Mission and Highlights:
mPulse Mobile is reimagining health engagement to inspire healthier lives and deeper relationships between healthcare organizations and their consumers. Healthcare’s leading Conversational AI platform combines with award-winning health education for the streaming age to deliver tailored digital health engagement that educates and activates healthcare consumers. With over a decade of experience, 150+ healthcare customers and nearly 1 billion conversations annually, mPulse Mobile has the data, the expertise and the solutions to drive healthy behavior change.

mPulse Mobile delivers wellbeing for the streaming age through a modern learning platform and cinematic content created with popular experts. Offering custom and licensable content solutions, mPulse Mobile helps health innovators reach more people and lower costs to serve and improve health outcomes. Combined, these solutions have a proven ability to reach and engage vital member populations with learning expertise and rich media health education experiences, enabling health innovators to deliver personalized conversational experiences in preferred member channels and streaming content formats.

Accountability – Take ownership. Execute with intent. Exceed client expectations.
Recognition – Be positive. Encourage others. Celebrate success.
Collaboration & Learning – Share what you know. Listen openly. Stay curious.
Thrive – Cultivate well-being. Be inclusive. Find balance.
Innovation – Inspire creative solutions. Activate consumers. Drive outcomes.
Commitment – Work with purpose. Make an impact. Help us win.
  • Enjoy Flexible PTO and flexible work hours 
  • Hybrid, remote-first working model with quarterly team meetings (travel paid by mPulse)
  • Two office locations: Encino, CA and Minneapolis, MN
  • mPulse Mobile covers 100% of employee only premiums for selected plans as well as 25% dependent coverage
  • Full Vision and Dental - Dental and Vision individual premiums paid by mPulse as well as 25% dependent coverage
  • 401K Program with a 4% match 
  • 3 Weeks Paid Maternity/Paternity Leave 
  • Wellness and Work from Home stipend
  • Virtual Happy Hours & events
  • Weekly All-Hands meetings giving regular access to leadership
  • Several team interest groups including: Diversity, Inclusion, & You committee, Culture Club, and mPulse Mobilize
  • Laptop fitness station in LA Office 
  • Employee referral bonuses (up to $3000)
  • Ping pong conference table and Foosball 
  • Free snacks and drinks 

Responsibilities
Duties and Responsibilities:
  • Cyber risk and cyber intelligence: Keep abreast of developing security threats and provide guidance and counsel to the senior leadership team. Develop organization wide standards and practices for security problems that might arise from customer contracts or from acquisitions or other business initiatives
  • Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance. Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits. Monitor compliance systems to ensure their effectiveness.
  • Governance: Manage organization wide information security governance processes. Lead efforts to internally assess, evaluate and make recommendations regarding the adequacy of the security controls. Coordinate and track all information technology and security related audits including scope of audits, timelines, auditing agencies and outcomes. Work with auditors as appropriate to keep audit focus in scope, maintain excellent relationships with audit entities and provide a consistent perspective that continually puts the organization in its best light. Provide guidance, evaluation, and advocacy on audit responses.
  • User and Data Access: Ensure that only authorized people have access to restricted data and systems. Lead the development and implementation of effective policies and practices to secure protected and sensitive data and ensure information security and compliance with relevant legislation and legal interpretation. Data loss and fraud prevention: Develop and implement strategy for increasing number of audits, compliance checks and external assessment processes for internal/external auditors, PII, HIPAA, etc. Works with internal and external audit, business process and IT owners on policies, processes and support of controls. Represents IT Compliance to internal or external auditors in compliance reviews.
  • Maintain documentation of compliance activities, such as complaints received or investigation outcomes. Identify compliance issues that require follow-up or investigation, partners with HR to conduct or direct the internal investigation of compliance issues. Collaborate with human resources departments to ensure the implementation of consistent disciplinary action strategies in cases of compliance standard violations.
  • Responsible for overall Compliance and Security Roadmaps.
  • Interprets and develops controls, policies, and SOPs to support compliance with various regulatory requirements including, HIPPA, SOC, and CCPA
  • Ensures employee training on compliance related topics, policies, or procedures are established and executed.
  • Monitors, researches, analyzes, and interprets federal and state regulations to determine applicability and risks to IT operations
  • Verify that all firm and regulatory policies and procedures have been documented, implemented, and communicated.
  • Discuss emerging compliance issues with management or employees.
  • Keep informed regarding pending industry changes, trends, and best practices and assess the potential impact of these changes on organizational processes.
  • Prepare management reports regarding compliance operations and progress.
  • Direct the development or implementation of compliance-related policies and procedures throughout an organization.
  • Review communications such as securities sales advertising to ensure there are no violations of standards or regulations.
  • Other duties as required and assigned
Skills, Abilities and Experience:
  • Good working knowledge of Information Security frameworks (NIST 800-53, COBIT, CIS, HITRUST Etc.)
  • Good working knowledge of regulatory compliance frameworks (HIPPA, SOC2, CCPA, etc.)
  • Solid working knowledge of Microsoft Azure
  • Experience with configuring privacy and compliance software
  • Experience in a cloud only environment, preferably Azure and AWS Cloud
  • Experience in multiple Information Security disciplines/domains
  • Solid working knowledge of internal and external audit practices
  • Technical support processes and protocol
  • Effectively using organizational and planning skills with attention to detail and follow-through.
  • Tracking, troubleshooting, and resolving user problems
  • Efficiently meeting deadlines, schedules, and target dates
  • Maintaining confidentiality of work-related information and materials
  • Establishing and maintaining effective working relationships
  • Security Certification highly desirable (Security+, ITIL, GCLD, CIPM, or any one Microsoft or AWS Cloud Security)
Minimum Qualifications:
  • Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or related field
  • Minimum of 7 years working experience in Information Technology or Information Security field
  • 5 years of related management experience including people management and project/program, director level or above.
  • 3 years’ experience in the architecture, design, and implementations of network security solutions in a multi-tiered web-based environment with legacy systems.
  • Experience working in a Healthcare environment or working knowledge of the Healthcare Tech space
  • Excellent verbal, written, and interpersonal communication skills, including explaining technical concepts in non-technical terms
*Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying.
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Requirements
Minimum of 7 years working experience in Information Technology or Information Security field
5 years of related management experience including people management and project/program.
3 years’ experience in the architecture, design, and implementations of network security solutions in a multi-tiered web-based environment with legacy systems.
Experience working in a Healthcare environment or working knowledge of the Healthcare Tech space
Excellent verbal, written, and interpersonal communication skills, including explaining technical concepts in non-technical terms
Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or related field

Equal Opportunity Employer
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Requisition #cl83x2lrbb1810jqrrljcmywp

mPulse Mobile

Address

New Haven, CT
USA

Industry

Healthcare

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