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Hotel Front Desk Clerk

king Kim Corp DBA Norwalk Comfort Inn
Norwalk, OH
  • Expired: September 19, 2022. Applications are no longer accepted.

king Kim Corp DBA Norwalk Comfort Inn

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Responsibilities

  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Field customer complaints when necessary
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs


Qualifications

  • High school graduate, GED recipient, or equivalent
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred


Compensation

10 - 12 hourly

About king Kim Corp DBA Norwalk Comfort Inn

Comfort Inn Norwalk is a great place to work with a welcoming work environment and opportunity to grow within the organization. We look forward to seeing you soon!

king Kim Corp DBA Norwalk Comfort Inn

Address

Norwalk, OH
44857 USA

Industry

Tourism