Customer Support Representative I
Duration: 3 month(s)
12:30PM to 9PM, M-F or Tue- Sat
7AM- 3:30PM M-F or Tue- Sat
3AM- 11:30AM M-F or Tue- Sat
4AM- 12:30PM M-F or Tue- Sat
All Training will be 8am - 4pm M-F 1st week in office
All Positions are work from home!
Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports. Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports. Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input. May also be required to answer inbound customer calls on an as-needed basis.