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Customer Support Representative

inSync Staffing St Louis, MO
  • Expired: over a month ago. Applications are no longer accepted.

Dynamic, Personable and Professional Customer Care Reps Needed!!

Effectively solve customer inquiries via phone, email, and Twitter using a CRM tool
Hold a high bar for Support when owning customer interactions
Identify, document and follow up with engineers on product bugs and features
Advocate for customers by identifying trends in issues and suggesting improvements to processes, policies and products
Recognize errors and draft improvements to content in the external Support Center and internal documentation
Collaborate with members of other teams to root out answers and be a resource to teammates

This is a full-time (40/hr week) position

Multiple shifts hiring- training schedule is (M-F 9a-6p) for 4 weeks.

Skills Needed

  • Experience in direct customer or client-facing roles
  • Interest in implementing feedback and dedicated to the improvement of your skills and work
  • Strong organizational, analytical, written and verbal communication skills
  • Superb attention to detail
  • The ability to quickly adapt to new situations and think on your feet
  • Excellent time-management skills
  • A desire to help people and improve the customer experience
  • A passion for Square and customers engaging with Square products
  • A degree from a 4 year university preferred

inSync Staffing

Why Work Here?

Great Opportunity!!

Address

St Louis, MO
USA

Website