Skip to Main Content
← Back to Jobs

Bilingual Customer Service Representative

inSync Staffing Las Vegas, NV
  • Expired: 28 days ago. Applications are no longer accepted.

Pay Rate: $15.00/hr
Schedule: 8am - 5pm

  • Assists internal and external customers with requests and inquiries via telephone, letter, email, fax or in-person
  • Assists callers with troubleshooting issues related to web-based transactions
  • Fields initial calls for Resale, Transfer and Rental inquires by assisting with commonly asked questions and supplying appropriate paperwork and/or information when necessary
  • Contacts Resale customers to guide them throughout the transaction process. Informs the customers on upcoming steps, process overview, expected timeline and answers questions they may have
  • Calls and issues are predominantly routine, but may require deviation from standard screens, scripts and procedures
  • Escalates queries/requests for action as appropriate to department leads or managers for immediate action
  • Verifies caller identity, contact and account information when applicable
  • Escalates queries/requests for action as appropriate to department leads or managers for immediate action
  • Receives, logs and delivers mail delivered by various couriers
  • Inventories and maintains office supply and order fulfillment
  • Fields initial calls for foreclosure matters related to reinstatement inquiries and provides reinstatement quotes to owners upon request
  • May assist with coordinating monthly caterings, birthday and anniversary celebrations;
  • Coordinates with tenant management and building offices for resolution of suite-related issues/requests as needed.

Qualifications

  • Bilingual - Ability to speak, read and write in a professional manner in both English and Spanish
  • Customer service skills, Detail oriented, Time management skills, Communication skills: verbal & written, Teamwork skills
  • Able to manage high volume of data and information
  • Computer proficient including Microsoft Office Programs with Basic Excel skill level
  • High School diploma or GED equivalent required

inSync Staffing

Why Work Here?

inSync Staffing is 100% based in the USA and provides employment services and support to over 90 Fortune 500 clients nationwide!

inSync Staffing is a staffing agency supporting over 90 Fortune 500 clients for their national contract needs. Our clients move very quickly in their contract hiring decisions. inSync Staffing is also 100% USA based, you will always be communicating to someone here in the USA!

Address

Las Vegas, NV
89145 USA

Website