Apple Authorized Service (Englewood NJ) - Retail Assistant Manager
- Posted: over a month ago
- $22 to $28 Hourly
- Benefits: dental, life insurance, medical, vision,
iStore is a high-end Apple Specialist retail store (Apple’s premier partner) with three locations focusing on Apple products repair and resale. We are seeking two highly motivated and goal-oriented assistant managers to promote our B to B services and maintain excellent customer services. The ideal candidates must have proven-tracked retail management experiences and computer-hardware-electronic repair background knowledge. Job locations: Englewood, NJ.
- · Quick learner – pick up Apple product knowledge and service policies within 2 months.
- · Computer or electronics industry background – good base of repair knowledge for computers, laptops, smart phones and gaming devices
- · 3+ Years of retail management preferably in the computer or electronic industries
- · Expertise in customer services, employee management, merchandising, security (inventory monitoring) and training new employees
- · Meet all the Apple-Metrics system requirement without mistakes
- · College degree
- Manage daily store operations including technical and retail services to assure high-level customer satisfaction and minimum disputes
- Acquire business/corporate accounts to expand revenue channels
- Promote the Company's services, including break/fix, consulting, on-site services
- Work with company management to achieve revenue goals
- Lead new employees by closely working with training department by documenting common mistakes and special service cases to build an effective training system
- Merchandise the Company's products for maximum sales attraction
- Monitor our corporate division (same location) shipping/delivering to assure accuracy and punctuality
- Meet and comply with Apple's standards for graphics, signage, etc.
- Count inventory (especially high-priced items) and provide weekly report
- Develop and maintain the Company's "look and feel" consistently
iStore - An Apple Premier Partner
35 S. Van Brunt StreetEnglewood, NJ
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