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Customer Service Representative Bilingual

iQor Houston, TX
  • Expired: 10 days ago. Applications are no longer accepted.

Responsibilities

Our Agents are responsible for a variety of different calls including:

  • Handling inbound customer service calls
  • Processing inbound sales calls
  • Answering technical support inquires via incoming calls, chat or email
  • Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues
  • Performs other duties as assigned

Requirements

  • Previous Call Center or Customer Service experience required.
  • Bilingual
  • Ability to develop rapport and demonstrate a caring attitude.
  • Excellent data entry and internet navigation skills.
  • Clear, distinct oral and written communication skills.
  • Must be detail oriented.
  • Dynamic interpersonal and judgment skills.
  • Professional demeanor and dependable work ethic.

Ability to work in a fast-paced environment and multi-task

iQor

Why Work Here?

Competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity.

We are iQor. Our philosophy is simple. Build world-class contact centers, invest in the best people and engage customers on their terms: where they want, when they want. Our team of 45,000 employees in 18 different countries continues to grow. And as we expand, so does our need for exceptionally talented personnel. Be More with iQor!

Address

2100 Travis St. Houston, Texas 77002
Houston, TX
USA

Website