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Sales Support Specialist

iDesign
Miami, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Together We Achieve:

iDesign began in 1974 as a housewares design company with a core goal in mind – to offer innovative storage products for the home at a reasonable price.

 

Based in Solon, Ohio, just outside of Cleveland. We have grown to be a global leader in housewares with distribution facilities in NorthEast Ohio, Europe, China and Japan. We sell to over 100 countries across multiple continents.

 

Our mission is to make everyday living easier with innovative products designed to help people organize and enhance their home with style your space. your life. simplified.

 

Why we love working here

When you join iDesign, you’ll instantly become a part of a company that has a strong commitment to its employees. From our friendly, flexible business casual work environment to our excellent benefits, we take care of the people who make us strong.

 

If you’re looking for a challenging work environment that recognizes your contributions, the ability to make a difference and the opportunity to grow personally and professionally, iDesign has a spot for you!

 

Together We Achieve!

 

What’s to love

The perks of being a member of our team don’t stop at collaborating with great people on innovative and customer centric projects. We host corporate challenges, summer picnics and volunteer opportunities. Here are a few more perks for you:

  • Performance-based bonus program
  • Remote work, flexible work schedules & summer hours
  • Company paid medical coverage
  • Paid Maternity/Paternity Leave
  • Pet insurance
  • Professional development, training and growth opportunities
  • Healthy work-life balance
  • 401(k) plan and profit sharing
  • Paid time off plans, including 10 paid holidays and a floating holiday
  • Discounted product
  • Holiday Party
  • Employee Appreciation Celebration: Weeklong activities, free meals & bonus

 

Our Culture

We are encouraged & motivated to develop an authentic, genuine, & humanistic corporate culture of caring founded on the principles of emotional connection, diversity & inclusion, empowerment, empathy, self-actualization, & team achievement.

 

What You Will Do

 

Sales Support

Complete retailer Quote Forms, Product Specification Forms and Product Picture Requests

Manage Customer Price Books and work with Customer Service to keep up to date

Review and update item forecast as needed

 

Labels and Shipping Marks Creation

Work with retailer to understand Label Requirements for new items

Work with retailer to review and approve New Label Templates

Create Shipping Marks File to communicate label needs for each order

 

Order Support

Clean order files to full cartons/ container loads when necessary

Prepare material specification sheets for orders as needed

Manage Monthly Open Orders report ( this is not an order process role, but experience in this area is required)

Work with Customer Service Team and Supply Chain to ensure orders ship on time

Process and manage Dummy Orders for new programs

 

Customer Requests

Manage marketing campaigns requests from customer or Director

Have a full understanding of programs, contacts and requirements for each account to be able to provide assistant to the account and Director as needed with other duties

 

What You Need To Success

1-3 years in consumer goods a MUST

1-3 years of experience in international customer service or international sales support

Experience working with international orders and import labels

Bilingual (Spanish and English)

Company Description
iDesign began as a housewares design company over 45 years ago with a core goal in mind—to offer innovative storage products for the home at a reasonable price. We design products that provide solutions for organizing your everyday living space. Our product solutions are designed for the bathroom, kitchen, pantry, closet, laundry room and more. Designed with simplicity, flexibility and practicality in mind, iDesign brings products to your home to help you live simply.

iDesign is based in Solon, Ohio, just outside of Cleveland. We have grown to be a global leader in housewares with distribution facilities in North East Ohio, Europe, China and Japan. We sell to over 100 countries across multiple continents.

iDesign

Address

Miami, FL
USA

Industry

Business