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SALES & DESIGN ASSISTANT

iCustom Cabinetry, LLC Birmingham, AL
  • Posted: over a month ago
  • $29,500 to $36,000 Annually
  • Full-Time

SALES & DESIGN ASSISTANT

Cabinet company seeks assistant that would like to receive on the job training to become a Sales & Design Assistant. Candidate must be energetic, self-starter, service minded, organized, creative and have the ability work within a small team. Strong attention to details required. Candidate must be independent and have the ability to work with limited supervision.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Duties:

  • · Greet Customers and answer calls as needed
  • · Address customer’s questions and concerns in person, on phone, and by email
  • · Create, manage, and send out invoices using QuickBooks
  • · Obtain, Manage, and organize project information utilizing predefined physical and electronic folder system
  • · Create Purchase agreements using word
  • · Send documents to prospective customers via DocuSign
  • · Utilize Predefined Spreadsheets to create cabinet estimates
  • · Assist Customers select cabinet colors, door styles, hardware type
  • · Utilize Cabinet Drafting Program to help Customers visualize cabinetry (Training Supplied)
  • · Using a predefined script make a set number of outgoing prospecting calls per week

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Requirements:

  • · Must have Microsoft Office Experience
  • · Must have 3-5 years sales experience
  • · Available Work Hours: 8:00 am – 5:00 pm

Preferences:

  • · Interior Design Experience
  • · Construction Industry Experience
  • · 4 Year Degree

iCustom Cabinetry, LLC

Why Work Here?

Laid back management, off early on Fridays!

iCustom Cabinetry, Inc. has been serving the greater Birmingham Area delivering fine cabinetry under the name of R & R Custom cabinetry, Inc. for over 20 years. Originally started in 1986 as a one man cabinet shop in a garage with a single creed, this company has grown to now employ over a dozen craftsman and designers. The fundamental creed has remained unchanged: “Build the best cabinet possible for a fair price.” In 2014 this company was acquired by a management company that instituted better business processes, increased production capacity, and technology to serve each customer at a much higher level of excellence.

Address

109 Owens Parkway, Hoover, AL 35244
Birmingham, AL
USA

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