Skip to Main Content

Support Assistant

iCheckGateway.com
Fort Myers, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Support Assistant to join our team! Provide routine clerical support and assistance to underwriting and support staff by collecting data for and organizing reports, performing administrative duties regarding new and renewal accounts and any other tasks assigned by higher level underwriting and support members to meet established department objectives.

Responsibilities:

  • Develop and maintain a knowledge base of the evolving services
  • Use data to understand business and vendor diligence
  • Analyze internal and external data through quantitative research
  • Communicate findings to ICG Underwriting and Annual Review teams
  • Promote best practices in data analysis, entry, and reporting
  • Collaborate with cross-functional teams
  • Develop documentation resources
  • Interact with sales representatives, customers, and merchants via telephone, email, and online meetings
  • Provide accurate, valid and complete information by using the right methods/tools
  • Create, manage, and analyze data
  • Follow underwriting procedures, guidelines and policies

Qualifications:

  • Previous experience in business intelligence, analysis, or another related field
  • Knowledge of statistical tools and business reporting
  • Strong attention to detail with an emphasis on accuracy
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
Founded in 2008 and with Billions of dollars processed, iCheckGateway.com has served businesses ranging from small local family operations to enterprise level publicly traded corporations across the United States, by bringing together the best of both ACH and Credit Card Processing into consolidated payment gateway and technology solutions. We offer a variety of integrated payment processing technologies to promote seamless integration advantages, enhanced business processes, streamlined cash flows, and data rich reporting options.

Our primary marketing strategy is based on partnering with independent sales organizations, software vendors, and banking institutions across the United States to provide businesses with streamlined and flexible payment technology solutions. Our Suite of Solutions include: Online Terminal, Auto Recurring Payments, Custom Hosted Payment Portals, Mobile Payment Processing, Hosted IVR Payment Solutions, Email Invoicing, SMS Text Invoicing/Donations, Check Verification, Ecommerce Shopping Cart Integration, QuickBooks Desktop Plugin, QuickBooks Online Integration, API Implementation Support, Convenience Pay, and more!

As we continue to expand our sales relationships and customer footprint, we are also ever enhancing our technologies and service offerings. The goal is to deliver an all in one payment solution to capture multiple payment methods across a wide range of peripheral origination technologies while focusing heavily on data security and ease of use.

As an employer, iCheckGateway.com is experiencing rapid growth while remaining team focused, employee loyal, and opportunity rich.

Join our incredible, fast growing company today.

iCheckGateway.com

Why Work Here?
Competitive base salary + quarterly compensation plan, Remote work, Structured internal training program

Founded in 2008, with billions of dollars processed annually, iCheckGateway.com, iCG, serves businesses ranging from small local family operations to enterprise level publicly traded corporations across the United States, bringing together the best of both ACH and Credit Card Processing into consolidated payment gateway and technology solutions. We offer a variety of integrated payment processing technologies to promote seamless integration advantages, enhanced business processes, streamlined cash flows, and data rich reporting options. Our primary marketing strategy is based on partnering with independent sales organizations, software vendors, and banking institutions across the United States to provide businesses with secure, innovative, streamlined, and flexible payment technology solutions. Our Suite of Solutions include: Online Terminal, Auto Recurring Payments, Custom Hosted Payment Portals, Mobile Payment Processing, Hosted IVR Payment Solutions, Email Invoicing, SMS Text Invoicing/Donations, Check Verification, Ecommerce Shopping Cart Integration, QuickBooks Desktop Plugin, QuickBooks Online Integration, Cash Discount Program, API Implementation Support, Convenience Pay, and more! As we continue to expand our sales relationships and customer footprint, we push the limits to enhance our technologies and service offerings. The goal is to deliver an all in one payment solution to capture multiple payment methods across a wide range of peripheral origination technologies while focusing heavily on data security and ease of use. As an employer, iCheckGateway.com is experiencing rapid growth, remaining team focused, employee loyal, and opportunity rich. Join our incredible, fast growing company today.

Address

Fort Myers, FL
USA

Industry

Business

View all jobs at iCheckGateway.com