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Client Services Representative - Moonlight Shift

i2c Omaha ,NE
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Position Overview:

We are hiring Customer Service Representatives for our new Omaha call center operation that serves consumer cardholders. We are looking for CSR agents with English and/or bi-lingual English/Spanish speaking ability. Shift timings will be from 11:30 PM-8:00 AM CDT.

Job Description:

  • Provide customer support to consumer cardholders
  • Follow defined Standard Operating Procedures (SOPs) that support operational performance
  • Share shift summaries and any required reporting with respective Supervisors and Managers
  • Manage to completion any task assigned by management
  • Responsible for following information security tasks as part of the work scope
  • Position requires both voice and none-voice support

We are looking for:

  • Minimum High School


  • Shift timings will be from 11:30 PM-8:00 AM CDT.
  • Relevant CSR experience preferably with a background in call center operations
  • Excellent verbal skills and professional demeanor with a good understanding of delivering excellent customer service
  • Familiar with basic computer operations
  • Excellent personal skills
  • Comfortable providing written communication
  • Minimal to no accent for English speakers


Why Work Here?

Lots of room to grow and show your true potential


11506 Nicholas Street Suite 105 Omaha
Omaha, NE