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Senior Relocation Coordinator - (REMOTE)

eXp Realty
Chicago, IL
  • Expired: April 06, 2022. Applications are no longer accepted.
Who is eXp?

Doing the audacious is part of eXp Realty's DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us!

Why Brokerage Operations?

Brokerage Operations is pushing the boundaries of possibility by breaking the mold of the traditional brokerage with a team-oriented environment, ability to work remotely and tons of opportunities for career advancement. With lots of fun, informative and motivational training and development, we are all about connecting with one another, with our agents and building the most collaborative, exciting and proactive brokerage in the world. Come join us!

What you will do:

Provides advanced level support for the Brokerage Operations, Relocation team for eXp Realty. Working with the Director of Special Projects on clerical and administrative tasks and projects. 
How you will make an impact:
    • Support Relo Mgr in maintaining status of the referral
    • BMA information
    • Sale informationClosing informationCommission/Referral fee amounts
    • Checking to ensure file is moved when lost opportunity or closed to appropriate tabLost opportunities-follow up to see who won listing/MLS data to track
    • Set up regular updates from agents for each file(Mgr to identify which updates are needed)
    • Assist with locating agents for referrals
    • Obtaining agents correct contact information to accept referral

    • Assist with preparation of training slides/presentations/classes
    • Work with eXp University on set up
    • Post announcement prior to class in eXp World
    • Make sure Marketing has information to broadcast of classes
    • Confirm slides are sent to eXp University
    • Set up before each class-slides
    • Copying all Chats to file

    • Assist with completion of training certificates
    • Monitor which agents have missing eXp training modules or have not completed training within the specified timeline
    • Support Manager in eRelocation, upload all documents such as:
    • Completed BMA
    • Listing paperwork
    • Broker listing packets
    • Purchase contracts
    • Settlement statements

    • Assisting Relocation Transaction Manager with monitoring all relocation files in SkySlope to ensure
    • The referral agreement is uploaded
    • The referral information & fee is listed and referral fee address is identified in Notes

    • Monitoring all referral fees have been paid correctly
    • Confirming commission and referral fees on the CDA is correct before being sent to the title company and has proper RMC instructions if being paid at closing
    • Confirming title company has the correct mailing address to send referral fee payment
    • Confirming title company did pay referral correctly by comparing the settlement statement/ALTA and if not: following up with TSM/DBM

    • Assisting Relocation Manager with marketing assistance and/or Inventory billing
    • Making sure agent utility form is filled out completely and in eRelocation
    • Setting up utility transfers online whenever possible and forward copy to Sr Special Projects Coordinator- Billing with account #s/login Inf/Passwords to get invoices/bills paid within time frame
    • Following up with Sr Special Projects Coordinator if any AP/AR questions
    • Scheduling final utility readings and transferring out of eXp's name
    • Notifying Sr Special Projects Coordinator of pending property closing
    • Preparing all invoices for final broker reimbursement and sends to Sr Special Projects Coordinator
    • Balancing out with Sr Special Projects Coordinator-Billing all bills have been paid and reimbursed and net/net zero
    • If not net/net zero, immediately notify Director of Relocation

    • Coordinate with Special Projects Team in posting and keeping agents engaged in Relo/Affinity Ops 
    • WorkPlace GroupTraining schedules
    • Special events
    • Notifications / Updates

    • Schedule meetings as necessary with Relocation Management Companies requests
    • Trainings, Industry updates, Market Conditions/Updates-statewide/nationally
How you will grab our attention:
    • 3-5+ years experience in administration/operations
    • Has solid working knowledge of corporate relocation transactions; experience working with Relocation management companies and policies
    • Knowledge and previous experience with G-Suite and eRelocation software programs is a HUGE plus
    • Assist with sending out information and documents to agents as needed
    • Making sure all agent profiles are up to date with designations, contact information, coverage areas, any additional information that would be helpful with relocation clients etc.
    • Attend all team meetings and follow up with items needed for the department on an ongoing basis
What eXp Realty provides:
    • Robust Medical coverage, as well as Dental & Vision benefits
    • Company supplied equipment; laptop, monitor, headset
    • FSA plan
    • 401k with a 4% match
    • Stock option grant
    • Fully remote environment
    • Amazing company culture
    • And more...
eXp Realty is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.   

eXp Realty


Chicago, IL



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