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Enterprise Directory & Messaging Lead

eTRANSERVICES Quantico, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description: eTRANSERVICES offers exciting employment opportunities for individuals looking for a dynamic, fast-paced, growth-oriented work environment with a developmental career path. You will find a place where other people share your drive, motivation, and passion for making a real impact on the company's future. As a member of our team, you will be instrumental in the delivery of (1) Systems Engineering Services; (2) Information Technology Services; (3) Cybersecurity Services; (4) Cloud Services; (5) Business Services and (6) Products. As a high-growth company, expectations are high, as are the rewards for hard work and results. We are committed to our employees, our clients, the quality of our services and products, along with the continued dedication to our growth strategy. Benefits: Health Insurance. Paid time off. Paid Community Service time. Paid Federal Holidays. Education & Tuition Reimbursement. 401(k) Matching. Training and Education. We continue to expand our benefits and programs, offering some of the best support, guidance, and coverage for a diverse employee population. https://www.etranservices.com/Contact/ Position: Enterprise Directory & Messaging Lead [ReQ:_20201139] Location: MCRC Headquarters, James Wesley Marsh Center, Quantico, VA Clearance Required: Candidate must be a US Citizen, and have at least a SECRET clearance. Job Description: The Enterprise Directory and Messaging (EDM) section is responsible for the management of various RCEN servers and services. These include the management of Active Directory Domain Services, Microsoft Exchange, core image build and distribution, physical servers, virtual servers, unified communications, and others (See Appendix A for full list of current software and hardware managed). The hardware that EDM manages resides primarily at the MCRC HQ building. It is anticipated some of the capabilities (hardware and software) that EDM manages will move to either commercial cloud capabilities (e.g. Exchange or SharePoint as part of O365 or Defense Enterprise Office Suite (DEOS)) or other Core Enterprise Data Centers (e.g. network management capabilities such as VPN concentrators, data archives, etc.). The hardware will continue being managed by EDM once it is installed in the new data center. It is anticipated that some of the hardware, servers, and services that EDM currently manages will no longer be necessary once MCRC transitions to using cloud services (e.g. Virtual Machines in Azure, Microsoft Office 365). At this point, EDM will be inherit different responsibilities related to the administration of Microsoft Office 365 and cloud-based resources and services. It is anticipated that MCRC will operate a hybrid (cloud and on premise) environment for the foreseeable future. Currently, EDM manages the operating systems, hardware, and maintenance for the MCRISS Legacy servers. This is anticipated to discontinue in FY2021 once MCRISS II (hosted in the Azure Gov Cloud) becomes the system of record for accessions. Each environment requires isolated access, patching, and security postures. Each environment requires isolated access, patching, and security postures. The uptime of all enterprise services is 99.97%, not including system maintenance. The RCEN Network Support team will utilize ITIL v 3.0 (and later versions) processes as general guidance for EDM support. The RCEN Network utilizes ITIL v 3.0 (and later versions) processes as general guidance for EDM support. In addition, EDM currently operates a Blackberry Enterprise Server 12.11.1 supporting ~5,000 mobile users with government-furnished mobile phones. These phones are typically Samsung smartphones with business capabilities inside the Samsung Knox container and include both Blackberry Unified Enterprise Manager as well as DISA Purebred. The Knox container is designed to enable secure access to MCRC email, to the MCRISS mobile app, and in the future, provide access to Office 365-like resources. EDM also manages MCRC’s current Unified Communications platform, Skype for Business 2015 along with Ribbon appliances for unified communications and VoIP capabilities. EDM also designs and manages MCRC’s web-based collaboration tools. MCRC extensively uses Microsoft SharePoint sites to perform internal and external coordination and collaboration. Currently, MCRC owns and operates an instance of Microsoft SharePoint 2013. EDM builds tools and sites on SharePoint in accordance with users’ needs, industry best practices, and applicable MCRC, USMC, DoN, and DoD policies. It is anticipated that MCRC will be migrating to a newer version of Microsoft SharePoint and ultimately to Microsoft Office 365 SharePoint. This transition will involve transferring site data for over 300 SharePoint pages and rebuilding sites as necessary. The EDM is also responsible for the management of the enterprise network’s Storage Area Network (SAN) and backup solutions (e.g. NetApp SAN, Sun Microsystems Tape Drive). The RCEN currently uses on premise storage that resides in the MCRC HQ. They are responsible for the managing and monitoring of storage drives, ensuring that all resources have the storage they need to operate efficiently. They are responsible for configuring storage and backups in accordance with MCRC, USMC, DoN, and DoD policies (e.g. RAID levels, drive encryptions, etc.). They are also responsible for performing data transfers and hardware and software installations when MCRC upgrades storage appliances. It is anticipated that, with MCRC’s migration to cloud services, this task will likely include managing cloud-based storage resources (e.g. Azure Storage, Azure SQL, Virtual Machines). Currently, this section manages the storage and backups for MCRISS Legacy. It is anticipated that this section will no longer need to support MCRISS Legacy backups and storage after FY2021. The Employee shall manage, operate, and maintain MCRC’s servers and services in accordance with processes and SOPs that align to DISA STIGs, SRGs, DoD and DON Policies, and USMC guidance. Internal SOP’s and guidance shall be updated at least on a quarterly basis and submitted to the COR; these will be reviewed on a quarterly basis by the MCRC G6 staff to ensure compliance. The Employee shall install, operate, and maintain VoIP services to include integration with Unified Communications systems (e.g. Skype for Business, Microsoft Teams, etc.). The Employee shall install, operate, and maintain system hardware and software de‐ installation, move, re‐installation, and change. The Employee shall maintain the necessary hardware, software, and systems documentation required for users to conduct videoconferences with other parties on the network or on other DoN, DoD, federal, or commercial networks. The Employee shall operate and maintain device and user identities in accordance with MCRC, USMC, DoN, and DoD policies. The Employee shall be prepared to install, operate, document, and maintain MCRISS Legacy production, staging, and training environments in the unlikely event that MCRISS Legacy persists past FY2021. More details regarding this task can be found below. Internal SOP’s and guidance shall be updated at least on a quarterly basis and submitted to the COR; these will be reviewed on a quarterly basis by the MCRC G6 staff to ensure compliance. Some of the tasks associated with supporting Legacy MCRISS include the following: • Coordinate with the MCRISS Program Office to solicit requirements for supporting infrastructure needs related to MCRISS • Execute periodic software releases and deployments to user workstations • Support MCRISS application server changes and modifications • Troubleshoot issues relating to MCRISS authentication and databases • Support load balancing and Single Sign On infrastructure for the MCRISS application • Execute firewall changes and modifications to allow MCRISS to communicate securely with needed entities • Provide Tier-1 support for MCRISS for around 7,000 tickets annually, including account creations, data entry, and permissions assignment The Employee shall install, operate, and maintain MCRC’s enterprise mobility management (EMM) solution (e.g. Blackberry Unified Endpoint Manager) to support and manage MCRC mobile devices. The Employee shall operate, maintain, upgrade, and create new instances of MCRC SharePoint sites, instances, documentation, and workflows in accordance with MCRC, USMC, DoN, and DoD policies and guidelines. Internal SOP’s shall be updated at least on a quarterly basis and submitted to the COR; these will be reviewed on a quarterly basis by the MCRC G6 staff to ensure compliance. The Employee shall provide and enable data mining, search, and reporting web services for MCRC and other designated entities. The Employee shall integrate SharePoint websites with other MCRC tools and services as required, to include Active Directory, Skype for Business, Microsoft Exchange, Structured Query Language (SQL) Reporting Services, and DEOS or Office 365 capabilities when available. The Employee shall operate and maintain the enterprise Storage Area Network (SAN) for storage of network data and backups. The Employee shall operate and maintain the enterprise backup and recovery solutions for the RCEN, and ensure backup strategies and procedures comply with all applicable MCRC, USMC, DoN, and DoD directives and polices. The Employee shall integrate enterprise storage and backup solutions with Microsoft Exchange Services and other tools used by MCRC while Exchange Servers and underlying data stores remain on premise. The Employee shall migrate and continue to manage MCRC storage and backup solutions to selected cloud service providers when directed, in accordance with government instructions. The Employee shall provide file storage provisions to data that require block-level access to the hard drives (e.g.: email servers, databases, and high usage file servers). The Employee shall provide storage management services

eTRANSERVICES

Why Work Here?

Great CEO; Great team environment; opportunity to cross-train, which leads to limitless growth!

eTRANSERVICES provides enterprise TRANsformational SERVICES to our U.S. federal government and for state and local agency clients by helping them solve their business and technology challenges with innovative thinking, repeatable processes, and outcome-based solutions while leveraging the appropriate technologies. Our outcomes enable our clients to save money, increase efficiency, effectiveness, and contribute towards the greater enterprise using our franchised methodology for service delivery. Our core competencies are (1) Systems Engineering & Integration Services; (2) Information Technology Services; (3) Information Assurance & Cyber Security Services; (4) Cloud Services; (5) Business Services and (6) Products.

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Quantico, VA
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