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Customer Support Representative

e-Solutions Inc El Paso, TX
  • Expired: over a month ago. Applications are no longer accepted.

Responsibilities and Duties


- Should have knowledge on ITES/BPO/KPO/Customer Service /Operations.
- Good proficiency on English language.
- Fresher or up to 6 months of experience. Health care industry would be nice to have.
- Should have working knowledge of Microsoft Office skills (excel in particular) and dual monitor handling.
- Willing to work in 24/7 environment and sign a service agreement as per company norms.
- Ability to work in flexible work schedule, including holidays & weekends.


Required Experience and Qualifications

- Should be able to meet daily task handling through various form & medium of communication, written and/or verbal or phone.
- Should be able to meet the quality, productivity targets & defined timelines to ensure Service Level Agreements (SLAs) and ensure there is no penalty due to miss in SLA’s.
- S/he should ensure accuracy in the tasks completed.
- Demonstrate analytical capabilities while performing tasks.
- Should adhere to established policies, procedures, and compliance which result in a satisfactory audit rating

e-Solutions Inc

Why Work Here?

Awesome Management, Best Benefits, Room To Grow!

USA. CANADA. UK. SINGAPORE. INDIA e-Solutions Inc. is a 15 year old company having 15 Global Offices across 5 Nations (USA. CANADA. UK. SINGAPORE. INDIA ), and with more than 1800+ professionals. e-Solutions provides technical expertise to clients immediate skill-sets availability, deliver emerging technology skill- sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Our account management and service delivery teams are an assembly of educated and experienced managers and recruiters using the latest technology and staffing methods to source, screen, on-board and manage qualified consultants and sub-vendors.

Address

El Paso, TX, USA
El Paso, TX
USA

Website