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Customer Service Representative - Slovenian Speaking

doTERRA Salt Lake City, UT
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Description:

Provide the highest level of customer service to our customers and Wellness Advocates through phone, chat, email, and/or other contact types.


Job Responsibilities:

· Handle inbound customer contacts including but not limited to phone, chat, and email, with the highest level of customer service.

· Respond promptly with correct grammar and punctuation in verbal and written communications

· Use resources to answer questions and resolve concerns promptly and courteously

· Follow-up on customer services issues

· Capture customer feedback

· Identify and track/code contact types

· Attend necessary trainings

· Upsell and inform customers about promotions and products

· Help with special projects as needed

· Adhere to schedule and meet other department performance standards

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this job:

  • This position operates in an office environment that may include exposure to stationary -positions and computer blue light for extended periods of time

  • Ability to work under pressure, including during peak seasons


Job Qualifications:

· Excellent communication skills

· Strong typing and computer abilities

· Ability to type 60 words per minute, preferred

· Knowledge of proper grammar, punctuation, and impressive spelling

· Organized and detail-oriented

· Ability to follow instructions, policies, and procedures

· Works well with others

· Proactive while assisting others

·Ability to communicate effectively with others in a respectful and professional manner

·Ability to communicate by reading, writing, recording, receiving, and sending communications

· Previous customer service experience, preferred

· Desire to move up and grow with d?TERRA, preferred

Positions available for our Pleasant Grove, Utah campus.


Why doTERRA? 

  • Tuition Reimbursement program 
  • Flexible work schedules 
  • Upward mobility 
  • Full-time and part-time opportunities 
  • Employee discounts and free products 
  • State of the art campus and amenities  
  • Onsite childcare 



Salt Lake City, UT