CPAY Staffing & Recruiting is hiring for Call Center Collections Representatives to join our Client Company’s growing team. The Collections Specialist must provide our customers with the highest level of customer service while building and cultivating positive business relationships.
REQUIREMENTS AND RESPONSIBILITIES
Experience is Collections is NOT required!!
The Collections Specialist is required to have exceptional verbal, written and interpersonal communication skills while upholding a professional friendly and approachable demeanor during all interactions with our customers, sales team and colleagues. For one to be successful in this position it is essential to have strong negotiation skills, time management, problem-solving skills, persistent follow-up skills, and analytical skills.
The Collections Specialist is required to have consistent contact with customers in efforts to collect payment on any past due balances
- Provide customers with exceptional customer service
- Responsible for managing a large volume of customer accounts
- Adhere to credit and collection policies and procedures
- Prepare, review and analyze customers aging reports
- Initiate collection attempts via phone calls, e-mails, and mailings
- Receive incoming phone calls from customers and colleagues
- Obtain customer payments
- Process credit card payments
- Create account adjustments
- Resolve short pays, deductions, or discrepancies
- Prepare and mail monthly reminder and past due letters
- Prepare lien releases
- Evaluate credit limits
- Work closely with sales team
- Provide invoice and statement copies to customers as requested
- Communicate with customer and salesman when customer accounts have been placed on hold
- Maintain customer account information
STARTING Pay is between $12-$17.50 based on experience including a MONTHLY BONUS OPPORTUNITY! Pay increases eligible based on performance reviews. A FULL benefits package is also offered.
Hours: Various Schedules Available
Since 1996 we have been recruiting and staffing for all positions in the manufacturing and warehouse industries. Our thorough and extensive client and candidate screening process allows us to help you get back to doing what you do best. We will take the time to assess your skills, knowledge, and the number of factors that determine what type of position you’re seeking. If we cannot help you, our team of professional Recruiters will help point you in the right direction.
We can’t wait to work with you!
cPay Staffing Solutions
Why Work Here?Since 1996 we have been recruiting and staffing for all positions in the manufacturing and warehouse industries, as well as some other organizations. We take the time to get to know you; your interests, skills, and experience. We then use that information to find a job that will excite and motivate you. This thorough screening process allows us to get you the opportunity you need. Website: http://cpay.biz/
As recruiters, we work with various industries to find you the perfect job. Let us know if you are interested in the one below!
Saint Louis, MO