Expired: 17 days ago. Applications are no longer accepted.
by CHLOE is a chef-driven fast-casual brand that aims to bring luxury, approachable, vegan, plant-based food to the masses. We are passionate about feeding our customers the best possible food in the best possible way. Our chef-driven vegan menu features locally-sourced ingredients in their most natural form to create inspired dishes, made 100% by us daily. Our Front-of-House Team Member is responsible for educating our guests, and providing a world-class experience by adhering to these responsibilities:
• Abide by company policy and procedures set forth in the Welcome Guide & to the Steps of Service
• Show up on time, being in uniform and clocked in for your scheduled shift
• Come to work with a positive, can-do attitude
• Maintain your composure with guests, co-workers and supervisors at all times
• Work with your other co-workers to cover each of the following stations:
Cashier, which includes, (but not limited to):
♣ Ensure each guest is greeted with “Welcome to by CHLOE. How may I help you today?”
♣ Provide guests with accurate, up-to-date information about by CHLOE, and know the food & beverage menus inside and out
♣ Communicate any allergies or special requests clearly and promptly to the kitchen
♣ Demonstrate proper use of the POS
♣ Be accountable for your POS station, making sure the area in front of you is tidy and without any clutter
♣ Clean and maintain supplies behind the counter and at the register area
Bar/Barista, which includes, (but not limited to):
♣ Maintain a clean, organized, and well-stocked work station
♣ Know how to open and close the bar, goodies, and soft serve station
♣ Be ready to accurately prepare and serve all soft serve, goodies, wine, beer, coffee, and tea
♣ Control costs by: taking accurate inventories, limiting waste, pouring drinks at proper levels, and ensuring that all waste is being recorded
♣ Ensure that all drinks are delivered to the correct customer
Expo/Pass, which includes, (but not limited to):
♣ Communicate with Chef/Kitchen Manager regarding completed orders
♣ Efficiently wrap up all to-go orders, making sure all items on the receipt are in the bag
♣ Use guests’ name from receipt when addressing guests
♣ Hand out all orders to guests, and always thank all guests for their patronage
♣ Anticipate the needs of guests and exceed their expectations
Floor Assistant, which includes, (but not limited to):
♣ Keep dining room organized and neat: collect all dirty trays move them to their proper locations; keep items neatly stocked, such as napkins, water cups, etc.
♣ When removing a tray from a guest always smile and ask “May I remove this?” “How was your meal?”
♣ Empty garbage when needed
♣ Observe the dining room, and anticipate the needs of guests and exceed their expectations
♣ Re-fill grab and go as needed
♣ Check bathroom for cleanliness and stocks of supplies
♣ Sweep restaurant floor as needed
♣ Always thank all guests for their patronage as you see them leave
• 1-year customer service experience is strongly preferred
• Food + Beverage experience is a plus, but not needed for the right candidate that is willing to learn!
• Act professional and hospitable at all times
• Ability to maintain knowledge of the food and beverage menus, to be able to effectively communicate and answer customer questions
• Adhere to all schedules (weekly work schedule, side work schedule, weekly cleaning tasks) in a timely manner
• Maintain your composure with guests, co-workers, and supervisors at all times
This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership.
by CHLOE. aims to share delicious, wholesome, plant-based food that fuels and energizes without compromising flavor, taste or satisfaction. Our chef-driven vegan menu features locally-sourced ingredients in their most natural form to create inspired dishes, made 100% by us daily.We are passionate about feeding our customers hearty, nourishing meals made from whole ingredients that can have a positive impact on their overall mind, body and health.
If you do not see the position you are interested in listed below, please feel free to send us a resume to: firstname.lastname@example.org – we will do our best to reach out to you if there is a match!
by CHLOE. 22nd Street
West 22nd Street, New York, NY, US New York,NY 10010 USA
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