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Front of House Team Member

by CHLOE. 22nd Street New York, NY
  • Expired: 17 days ago. Applications are no longer accepted.
by CHLOE is a chef-driven fast-casual brand that aims to bring luxury, approachable, vegan, plant-based food to the masses. We are passionate about feeding our customers the best possible food in the best possible way. Our chef-driven vegan menu features locally-sourced ingredients in their most natural form to create inspired dishes, made 100% by us daily. Our Front-of-House Team Member is responsible for educating our guests, and providing a world-class experience by adhering to these responsibilities: • Abide by company policy and procedures set forth in the Welcome Guide & to the Steps of Service • Show up on time, being in uniform and clocked in for your scheduled shift • Come to work with a positive, can-do attitude • Maintain your composure with guests, co-workers and supervisors at all times • Work with your other co-workers to cover each of the following stations: Cashier, which includes, (but not limited to): ♣ Ensure each guest is greeted with “Welcome to by CHLOE. How may I help you today?” ♣ Provide guests with accurate, up-to-date information about by CHLOE, and know the food & beverage menus inside and out ♣ Communicate any allergies or special requests clearly and promptly to the kitchen ♣ Demonstrate proper use of the POS ♣ Be accountable for your POS station, making sure the area in front of you is tidy and without any clutter ♣ Clean and maintain supplies behind the counter and at the register area Bar/Barista, which includes, (but not limited to): ♣ Maintain a clean, organized, and well-stocked work station ♣ Know how to open and close the bar, goodies, and soft serve station ♣ Be ready to accurately prepare and serve all soft serve, goodies, wine, beer, coffee, and tea ♣ Control costs by: taking accurate inventories, limiting waste, pouring drinks at proper levels, and ensuring that all waste is being recorded ♣ Ensure that all drinks are delivered to the correct customer Expo/Pass, which includes, (but not limited to): ♣ Communicate with Chef/Kitchen Manager regarding completed orders ♣ Efficiently wrap up all to-go orders, making sure all items on the receipt are in the bag ♣ Use guests’ name from receipt when addressing guests ♣ Hand out all orders to guests, and always thank all guests for their patronage ♣ Anticipate the needs of guests and exceed their expectations Floor Assistant, which includes, (but not limited to): ♣ Keep dining room organized and neat: collect all dirty trays move them to their proper locations; keep items neatly stocked, such as napkins, water cups, etc. ♣ When removing a tray from a guest always smile and ask “May I remove this?” “How was your meal?” ♣ Empty garbage when needed ♣ Observe the dining room, and anticipate the needs of guests and exceed their expectations ♣ Re-fill grab and go as needed ♣ Check bathroom for cleanliness and stocks of supplies ♣ Sweep restaurant floor as needed ♣ Always thank all guests for their patronage as you see them leave POSITION REQUIREMENTS: • 1-year customer service experience is strongly preferred • Food + Beverage experience is a plus, but not needed for the right candidate that is willing to learn! • Act professional and hospitable at all times • Ability to maintain knowledge of the food and beverage menus, to be able to effectively communicate and answer customer questions • Adhere to all schedules (weekly work schedule, side work schedule, weekly cleaning tasks) in a timely manner • Maintain your composure with guests, co-workers, and supervisors at all times This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership. by CHLOE. aims to share delicious, wholesome, plant-based food that fuels and energizes without compromising flavor, taste or satisfaction. Our chef-driven vegan menu features locally-sourced ingredients in their most natural form to create inspired dishes, made 100% by us daily.We are passionate about feeding our customers hearty, nourishing meals made from whole ingredients that can have a positive impact on their overall mind, body and health. If you do not see the position you are interested in listed below, please feel free to send us a resume to: work@eatbychloe.com – we will do our best to reach out to you if there is a match!

by CHLOE. 22nd Street

Address

West 22nd Street, New York, NY, US
New York, NY
10010 USA