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Support Representative

boomtime Albuquerque ,NM
  • Posted: over a month ago
  • $36,000 to $42,000 Yearly
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

We are seeking a Support Representative to join our team!

In this role, you will be responsible for providing outstanding team support and customer service for your team members and our valued clients. This is a key role in supporting our legacy business, and a great springboard for growth within the company. If you are looking for a change from a boring call center, or just looking for a change, check us out.

 

Responsibilities:

  • Assist clients with any incoming requests via phone or email
  • Act as a technical resource in a team environment
  • Always look to improve processes and workflows and keep related documentation up to date
  • Assist the engineering team with projects when needed and as workload and skill set allow
  • Question everything

 

Requirements:

  • 1 year or more in a client facing technical or support role for a software or technology company
  • Familiar with Windows functionality & workflow
  • Strong attention to detail, ability to learn quickly, self motivated and deadline driven

 

Preferred:

  • Knowledge of social media as used for business marketing
  • Basic knowledge of CSS, HTML / HTML5, JavaScript, DNS, Google analytics
  • Basic knowledge of email system integration for web services
  • Knowledge of WordPress a plus
  • Experience in digital marketing a plus

 

We Offer:

  • Great working environment!
  • Opportunities for career growth & advancement
  • Comprehensive benefits package
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401K
  • Life Insurance
  • Paid Time Off

 

If you would like to be part of a dynamic team of intelligent and motivated people, this could be the place for you. We will challenge your existing skill set and help expand your knowledge base even more in a fast-paced engaging work environment. It’s not an easy job, but it is rewarding, and we do try to have a little fun along the way.

Apply today!

Company Description
boomtime is a fast growing digital marketing company. We enable businesses to compete with their large, national competitors by using Word of Mouth marketing.

boomtime

Why Work Here?

Help change how marketing is done with the company disrupting the small business market

boomtime is a fast growing digital marketing company. We enable businesses to compete with their large, national competitors by using Word of Mouth marketing.

Address

317 Commercial St. NE
Albuquerque, NM
USA

Website

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