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Salesforce Administrator

americaneagle.com Des Plaines, IL
  • Posted: 1 day ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

The Salesforce Administrator's primary responsibility is to provide value to the business by automating complex business processes, creating reports & dashboards and training clients on using Salesforce. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.

Responsibilities:

  • Helps monitor successes and client relationships
  • Ensures all data systems are running correctly
  • Manages Salesforce.com data feeds and other integrations
  • Completes regular internal system audits and prepare for upgrades
  • Coordinates the evaluation, scope and completion of new development requests
  • Effectively acts as the liaison between users and the development teams
  • Reviews backlog of email and prioritize requests and inquiries from the sales team
  • Works closely with the sales representatives and encourage them to offer training or support to get the most out of the system
  • Understands and communicates the capabilities of the Salesforce platform with the client
  • Offers guidance and assists in decision making based on the features and functionality available in the Salesforce platform

Requirements:

  • Undergraduate degree
  • Saleforce.com Admin (ADM201 and ADM211) certified
  • Excellent project management skills and a positive attitude
  • Strong organization, communication, and motivational skills
  • Have a record of success in improving processes and adoption using the Salesforce platform
  • Strong data management abilities
  • Previous experience working in a SCRUM or agile environment preferred
  • A self-starter attitude; strong written and verbal communication skills
  • Marketing / Graphical / Technical backgrounds are a bonus
  • Salesforce Sales Cloud Consultant certification or other consultant certifications are a plus

Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. We offer a generous compensation and benefits package, 401K, and more.

americaneagle.com

Americaneagle.com, a family owned, privately held company founded in 1978, is truly a one-stop shop offering a full range of solutions for any organization looking to succeed in their online endeavors. As a leader in website design, strategy, development, and hosting, Americaneagle.com has provided thousands of online solutions for a variety of customers, from small and mid-sized businesses to Fortune 500 companies, professional sports teams, and large associations. Some of our clients include Stuart Weitzman, WeatherTech.com, Komatsu, and Portillos. As an equal opportunity/affirmative action employer, Americaneagle.com is committed to fostering a diverse, multicultural work environment where our employees respect one another and share a commitment to the company's values, mission, and strategies. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Address

2600 S River Road
Des Plaines, IL
USA

Website

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