Skip to Main Content
← Back to Jobs

Title Operations - Client Service Specialist/Customer Support Specialist

a360inc Colorado Springs, CO
  • Posted: 25 days ago
  • Other

Looking for a highly organized and motivated individual who is interested in a long-term opportunity building strong and trusting relationships along with client satisfaction within the organization's Title service line. If you are customer focused, highly organized and motivated individual, resourceful and looking to start your career with a leading provider in the title industry, then consider joining our team! Our Client Service Specialist / Customer Support Specialist will provide product/service information and resolve any emerging problems that our customers might face with accuracy and efficiency. Providing clients with excellent service and support, while ensuring delivery of accurate reports within client Service Level Agreements.

In addition, the appropriate candidate will possess the following attributes:

  • Professional, positive attitude while exercising patience with clients
  • Creative problem-solving capabilities
  • Customer Service focused
  • Ability to prioritize and manage multiple tasks
  • Excellent written and verbal communication skills
  • Proficientcomputer and internet skills including the Microsoft Office Suite of applications
  • Excellent time management and prioritization skills including ability to meet deadlines, work under pressure, and resolve specific problems within stated deadlines
  • Analytical, detail-oriented, flexible, and decisive
  • Strong level of influence and negotiation skills
  • Strong skills to obtain answers with guidance
  • Able to exercise effective judgment, sensitivity and creativity to changing needs and situations
  • Attract potential customers by answering product and service questions through various channels

Training and Experience:

  • Prior customer service experience preferred
  • Title industry knowledge preferred, but not required
  • Good understanding of Microsoft Office suite
  • Excellent communication skills, both verbal and written

Conditions of Work:

  • Abilityto sit or stand for long periods of time
  • Abilityto remain focused for extended periods of time
  • Abilityto workextra hours on short notice to accomplish goals
  • Abilityto work on computers for a significant portion of the day
  • Abilityto travel domestically, if necessary

Hours and Salary:

  • Full Time (40 hours per week)
  • Monday-Friday
  • 8 AM to 5 PM
  • $14.00/hr - $17.00/hr with benefit options

About Us:

a360inc is an employee-owned company focused on acquiring and building innovative new solutions that redefine how technology and strategic outsourcing are used in the financial services, real estate and legal industries. A360's mission is to radically change the way businesses in process-laden industries manage their operations and compliance to reduce risk and increase bottom line results.



Job Posted by ApplicantPro

a360inc

Address

Colorado Springs, CO
USA

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.